About the role

selectability Mackay is seeking a dedicated program officer to work collaboratively with the mental health hub coordinator. The program officer will be at the forefront of program delivery, with a particular focus on group interventions. This role offers a unique opportunity to enhance mental health services, making a meaningful impact on the lives of consumers.

As a program officer at the Mental Health Hub Mackay, you will play a crucial role in supporting various aspects of mental health program delivery.

Key responsibilities include but are not limited to:

Program Support: assisting in the planning, implementation, and evaluation of mental health programs and activities in line with funding requirements

Consumer Assistance: providing support and guidance to consumers, helping them access necessary services and resources

Community Engagement: building and maintaining relationships with community organisations, healthcare providers, and other stakeholders

Administrative Tasks: completing all necessary administrative duties to ensure smooth program operations

About you

To be considered for this rewarding role you will have:

• a passion for mental health across regional Queensland 
• strong written and verbal communication skills 
• experience in program planning and running of group activities
• experience in data collection, auditing and administrative actions (highly desirable)
• ability to work in a fast-paced environment 
• ability to work as part of the cohesive team and autonomously with minimal supervision 
• auditing and reporting on program processes
• update and maintain databases and other applications as required
• provide inreach and outreach to link consumers with services and supports they require
• support consumers with NDIS access and request to referral pathways
• research best practice to implement evidence-based tools and documented processes to undertake assessments
• most importantly… a positive attitude

Role Requirements

• cert IV in Mental Health or relevant field and/ or experience working with people living with a mental illness (highly desirable)
• a Positive Notice Working with Children (blue card) (or the ability to obtain prior to commencing)
• current nationally recognised first aid & cpr certificate
• a current yellow card exemption or NDIS Worker Screening Clearance (or the ability or obtain prior to commencement)
• NDIS Worker Orientation Module "Quality, Safety & You" completion certificate
• a current minimum P1 "C" class Queensland drivers licence
• roadworthy vehicle with comprehensive insurance 
• some travel to selectability sites may be required from time to time

About the offer

This is a Permanent Part-Time position on a fixed term agreement from 01/07/2025 to 30/06/2026 offering a minimum of 60 hours per fortnight based in Mackay (travel to other selectability sites will be required) reporting to the Mental Health Hub Coordinator.

We offer a range of benefits including:

• hourly rate of $37.35 + super
• up to $15,900 FBT salary packaging benefits
• 50% discounted training via our RTO 
• flexible working arrangements 
• career pathways and opportunities for development
• employee Assistance Program offering confidential counselling support for employees 

Applying

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information, please contact selectability's HR officer Cathy on (07) 48643000 or by email hrmackay@selectability.com.au

About us

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

If you would like to know more, please visit our website.