About the role 

selectability is seeking a talented and enthusiastic corporate communications officer to join our dynamic team. In this exciting role, you’ll be instrumental delivering clear, compelling messages that resonate with both internal and external audiences. We’re going through a stage of rapid growth and need someone who wants to grow with the us!  

You’ll be working across a range of areas, including:  

Website development: lead the refresh of our most important platform! Use your creative flair to give our website an overhaul to increase traffic and help more regional Queenslanders connect with the support they need!  

Content creation: develop and write compelling content for selectability’s internal and external communications channels, including employee newsletter, website, and annual report 

Social media management: support the corporate social media strategy, creating engaging content and posts, monitoring social media channels, and  

Media management: assist in managing media enquiries and requests for interview, drafting press releases to ensure positive media coverage for selectability’s programs and initiatives 

Internal communications: maintain and enhance internal communications, ensuring employees are informed about corporate updates, initiatives, and policies (including management of intranet once implemented) 

Award nominations: identify opportunities and write submissions for industry awards that will see selectability recognised for our vital contribution to the wellbeing of regional Queensland 

Campaign support: assist with the development and delivery of communication campaigns to support organisational priorities 

Surveys: coordinate quarterly consumer surveys and ad hoc internal surveys. including the collation of results and data 

Event management: plan, coordinate, and promote corporate events, ensuring these events align with selectability’s purpose and goals and generate high levels of participation and engagement 

Reporting and analytics: track the effectiveness of communications efforts, including events and social media campaigns, providing insights and recommendations for improvement based on data analysis 

Join us and help promote selectability’s programs, enhance our brand presence, and ensure that our employees and communities stay informed and engaged. 

About you 

To be considered for this rewarding role you will have: 

• an understanding of mental health, NDIS or community services sector would be an advantage 
• experience in creating content for a variety of platforms, including print, digital, and social media 
• ability to work collaboratively with diverse teams and build strong relationships with key stakeholder 
• highly developed person-centred communication skills 
• be a creative, proactive communicator with excellent written social media skills 
• have demonstrated experience in event planning, coordination, and delivery 
• be a team player who can collaborate with various departments to achieve communication goals 
• have experience in social media management and content creation (desirable) 
• a demonstrated high level of attention to detail with a consistent approach 
• a demonstrated ability to prioritise conflicting priorities as required 
• ability to work under minimal supervision with the capacity to exercise initiative in the application of work processes and procedures and establish objectives and outcomes 
• positive, can-do attitude 

Role Requirements  

• a degree in communications, public relations, marketing, event management, or a related field (or equivalent experience) 
• high-level of proficiency with Microsoft Office Suite, Canva, Mailchimp or similar 
• some travel to selectability sites may be required from time to time 
• Experience using CRM systems (ie HubSpot would be an advantage) 
• a Positive Notice Working with Children (blue card) (or the ability to obtain prior to commencing) 
• a current NDIS Worker Screening Clearance (or the ability or obtain prior to commencement) 
• NDIS Worker Orientation Module "Quality, Safety & You" completion certificate (or the ability or obtain prior to commencement) 
• a current minimum P1 "C" class Queensland driver licence 

About the offer 

The corporate communications officer is a permanent full-time position based in Townsville.   

We offer a range of benefits including: 

• hourly rate of $38.42 - $43.08 + super 
• up to $15,900 FBT salary packaging benefits
• 50% discounted training via our RTO 
• flexible working arrangements  
• access to fitness passport
• career pathways and opportunities for development 
• employee assistance program offering confidential counselling support for employees  

Applying  

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role.  

If you would like more information, please contact selectability's HR officer Josh Cannon on 0499 605 169 or by email HRCorporate@selectability.com.au 

About us 

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland. 

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf. 

If you would like to know more, please visit our website.