• Career development opportunities
• Paid Wellbeing & Charity Volunteering Leave
• Staff discount across Australia and New Zealand
• Paid Parental Leave

We are looking for an individual with solid management experience gained in a fast-paced hospitality/retail environment to join as an Assistant Store Manager for our Relay store at Cairns Airport!

Offering a wide range of products including newspapers, books, magazines, stationery, and confectionery our Relay store is a one shop destination to surprise and delight our travellers. 

This is an awesome chance for you to support our Store Manager with the recruitment, training and day-to-day management of this great store.

This is a fast paced, varied, and hands-on role with a strong focus on customer service and people management.

We’re looking for an experienced 2IC who will:

• Manage the day-to-day store operations alongside and in the absence of the Store Manager
• Provide a high standard of customer service
• Lead from the front and ensure all team members are motivated and perform tasks according to standards and procedures
• Support in the administration of rosters and timecards
• Be a true brand ambassador & foster a collaborative team environment; encourage a high-performance culture
• Provide effective training to staff in the areas of customer service, product knowledge, inventory control and merchandising

We seek a motivated individual who supports our customer-centric values, where the full energy and activity of the store team is focused on delivering a highly satisfying world class customer experience.

As we're located in a dynamic airport environment, we operate outside typical business hours. We are looking for someone who is reasonably flexible with availability as trading hours will fall outside normal business hours.

This is your chance to join a global leader in travel retail and represent our incredible city to our customers.

Want to share our journey? Apply today!

Lagardere AWPL is the Pacific region's largest and most experienced Travel Retail operator. Located in Australia, New Zealand and Noumea we have 180 store locations and 40 unique concepts across four Business Lines: Travel Essentials, Specialty, Duty Free & Luxury and Food Service. Two is better than one, and together, the people of Lagardere AWPL work hard to deliver on our promises to our customers, our partners, our teams & ourselves. We are guided by our values of Excellence, Adventure & Respect, which help us make decisions, challenge ourselves and create magical moments for everyone, every day.