Counter Manager - MAC

Apply now Job no: 495785
Work type: Full time
Location: Wellington Airport
Categories: Customer Service & Retail

Lead the MAC Magic at the Airport!💄✈️

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, New Zealand, and Noumea, we bring big brands to life in airports and travel hubs. Our dynamic team of 2,000+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

Fearless, expressive, and trend-setting — MAC is more than makeup; it’s a movement. Known for high-performance products and artistry expertise, MAC empowers people to be unapologetically themselves. 

The Role: 

As the MAC Counter Manager, you’ll be the face of the brand, leading a passionate team of makeup artists and beauty advisors. You’ll inspire, educate, and drive performance — all while delivering the exceptional service MAC is known for.

What You’ll Do:

✅ Lead, motivate and mentor your team to exceed sales targets
✅ Represent the MAC brand with confidence, professionalism, and passion
✅ Maintain high visual standards and create an engaging, on-brand environment
✅ Drive customer loyalty through unforgettable, personalised service
✅ Manage stock, reporting and performance metrics with precision
✅ Be the go-to for MAC product knowledge, artistry, and trend education


What Makes You a Perfect Fit?

💄 Qualified in Makeup Artistry, with strong MAC brand knowledge
🧑‍🤝‍🧑 Proven leadership experience in a retail or beauty setting
📈 Driven by results and confident managing KPIs
🗣️ Excellent communication, coaching, and customer engagement skills
🎨 Passionate about beauty, self-expression, and creative energy
⏰ Flexibility to work across a rotating roster including early mornings, late nights, weekends & public holidays
🪪 Ability to obtain an Aviation Security ID Card (ASIC) to work in the airport environment


Perks & Benefits:

🚗 Parking – No one likes paying for it! We offer free airport parking for our employees
🛍️ Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
🚀 Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
👨‍👩‍👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
💆‍♀️ Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
✈️ Work in a Dynamic Airport Environment – Where no two days are the same!


We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. 

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

📢 Ready to lead the MAC experience in travel retail? APPLY NOW and take your beauty career to new heights!

Advertised: New Zealand Standard Time
Applications close:

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