Beauty Advisor (AU) - Counter Manager at Tom Ford & Jo Malone

Apply now Job no: 495819
Work type: Full time
Location: Cairns Airport
Categories: Customer Service & Retail

Where Beauty Meets Adventure!💄✈️

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, New Zealand, and Noumea, we bring big brands to life in airports and travel hubs. Our dynamic team of 2,000+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

Aelia Duty Free has offers from leading brands including Johnnie Walker, Moët & Chandon, Bombay Sapphire, Viktor & Rolf, Dior and Lancôme. Experience premium goods on offer including wine, souvenirs, and local delights as well as travel retail exclusives across spirits, wine, confectionery, tech accessories, fragrance, makeup and skincare.

The Role: 

As a Counter Manager in Cairns Airport, your mission is to make travellers feel fabulous! You’ll be their go-to beauty guru, offering expert advice and a seamless shopping experience.

What You’ll Do:

✅ Deliver VIP customer service with your beauty expertise.
✅ Stay ahead of trends with regular brand training.
✅ Keep the store looking insta-worthy & inviting.
✅ Process sales smoothly & efficiently.
✅ Assist customers with a smile (and maybe a spritz of perfume 😉).


What Makes You a Perfect Fit?

💄 You’re obsessed with all things beauty & fragrance (bonus points for industry experience)
🗣️ You can chat effortlessly with customers & help them find their perfect match.
💅 You have impeccable personal presentation – because you ARE the brand!
⏰ You’re flexible to work early mornings, late nights, weekends & holidays – because beauty never sleeps!
🪪 You have the right to work in Australia & can obtain an Aviation Security ID Card (because we’re in an airport, after all!).


Perks & Benefits:

🚗 Parking – No one likes paying for it! We offer free/subsidised airport parking for our employees
🛍️ Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
🚀 Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
👨‍👩‍👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
💆‍♀️ Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
✈️ Work in a Dynamic Airport Environment – Where no two days are the same!


We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. 

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

📢 Ready to shine? 🌟 APPLY NOW and create magical moments with us at LagardèreAWPL! ✈️

Advertised: E. Australia Standard Time
Applications close:

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