Retail Team Leader

Apply now Job no: 493752
Work type: Full time
Location: Auckland Airport
Categories: Customer Service & Retail, Store Team Leading & Management

Who We Are:

  • Lagardere AWPL is the Pacific region's largest and most experienced Travel Retail operator
  • Over 150+ stores across Australia, New Zealand and Noumea
  • 40 unique concepts across four Business Lines: Travel Essentials, Specialty, Duty Free & Luxury and Food Service
  • 2000+ passionate team members
  • Exciting Airport environment

About the role:

Seeking a full-time Retail Team Leader to join our team based at Auckland Airport.
Your main responsibility will be to provide friendly, attentive and efficient customer service to our valued customers and provide basic sales & customer service support to new appointees in your team. Your efforts will support the team and business to meet and exceed the expectations of our clients & customers and achieve the business objectives of the organisation

We are looking for someone that can commit over the nightshift from Tuesday to Saturday 8:30pm to 5am

Our Aelia Duty Free store, provides our customers with a wide range of Duty Free products and we are looking for someone that has a genuine interest in helping customers shop for all their travel needs!

To be successful, you will need:

  • An ability to engage with our customers and make every transaction magical
  • Demonstrated experience in leading a team in a fast-paced environment
  • Strong communication and exceptional presentation standards
  • Commitment and accountability to ensure you and your team are
  • To bring your higher self to work and show respect for others through your words and actions
  • To be flexible to work a rotating roster across Monday to Sunday which may include early morning and late nights

Benefits and Perks:

  • Free Carparking
  • Endless opportunities to grow and develop your skills through our Better Together program and initiatives.
  • Generous employee discounts across our Networks
  • Wellbeing leave and free access to Employee Assistance Program


The people of Lagardere AWPL work hard to deliver on our promises to our customers, our partners, our teams & ourselves. We are guided by our values of Excellence, Adventure & Respect, which help us make decisions, challenge ourselves and create magical moments for everyone, every day. If you are passionate about sales, service and a sense of belonging, APPLY NOW to join the Lagardere AWPL team.

Advertised: New Zealand Standard Time
Applications close:

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