Who We Are:

• Lagardere AWPL is the Pacific region's largest and most experienced Travel Retail operator
• Over 150+ stores across Australia, New Zealand and Noumea
• 40 unique concepts across four Business Lines: Travel Essentials, Specialty, Duty Free & Luxury and Food Service
• 2000+ passionate team members

About the role

We are on the lookout for a committed and energetic individual who loves being in service and connecting with people to join our team as a Café Manager for our Relay store in Auckland Airport.

You will lead our team as they provide unparalleled service to people from all walks of life across our Cafe with integrated retail featuring books & confectionary. You will ensure our team consistently delivers above and beyond while serving premium coffee and bakery products.

Our Relay store, provides our customers with a wide range of products including newspapers, books, magazines, stationery, and confectionery. Our Relay store is a one shop destination to surprise and delight our travellers and we are looking for people that have a genuine interest in helping customers shop for all their travel needs!

To be successful, you will need:

• Demonstrate a genuine passion for coffee
• Bring experience supporting a high performing team in a fast paced hospitality setting
• Provide a high standard of customer service
• Be a true brand ambassador & foster a collaborative team environment; encourage a high-performance culture
• Demonstrate sound food safety/compliance knowledge
• Bring excellent organisational and time management skills
• Have strong computer literacy including MS Office Outlook, Teams and Excel

Why join us?

• An opportunity to work in our stores in a dynamic airport environment
• Car parking that is free for you as part of the role!
• Development opportunities through our Better Together program and initiatives
• Generous employee discount across our Network
• Wellbeing leave and free EAP

The people of Lagardere AWPL work hard to deliver on our promises to our customers, our partners, our teams & ourselves. We are guided by our values of Excellence, Adventure & Respect, which help us make decisions, challenge ourselves and create magical moments for everyone, every day. If you are passionate about sales, service and a sense of belonging, APPLY NOW to join the Lagardere AWPL team.