Flex Your Data-Driven Skills

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, New Zealand, and Noumea, we bring big brands to life in airports and travel hubs. Our dynamic team of 2,000+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

We are looking for an experienced IT Business Analyst to jump on board in a full-time, permanent position based in our Sydney Support Office.
The successful candidate will play a key role in proactively assessing, developing and implementing solutions across multiple core business systems to meet current and future business needs.

What You’ll Do:

✅ Conduct research and engage with key stakeholders to understand business needs, processes, user stories, and other required documentation.
✅ Create business requirements documents, change requests, and business cases to support business needs.
✅ Ensure systems, solutions, and processes conform to all regulatory and business policy requirements.
✅ Manage the development life cycle by collaborating with developers, stakeholders, and business users for UAT and production go-live.
✅ Oversee the delivery, operations, and support for all common business systems.

To thrive in this position, you'll need:

🛍️ Previous exposure to retail highly regarded
💻 Exposure to ERP applications (Microsoft Business Central and SAP exposure preferable)
🗣️ Excellent communication, stakeholder management, and negotiation skills
📝 Experience identifying, gathering, and documenting business requirements
🔍 Experience assessing options for process improvement
🤝 Ability to liaise between various business departments and groups
⏱️ Ability to manage multiple priorities in a fast-paced environment
🗺️ Ability to develop business process maps
🧪 Experience in end-to-end systems testing
🧠 Ability to lead and manage detailed analysis work independently

Perks & Benefits:

🖥️ Hybrid Working - Enjoy the flexibility of 2 days working from home and 3 days in the office.
🛍️ Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
🚀 Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
👨‍👩‍👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
💆‍♀️ Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

📢 Ready to make an impact with data-driven insights? APPLY NOW and turn insights into action at LagardèreAWPL!