Retail Assistant | Cairns Airport

Apply now Job no: 496459
Work type: Casual
Location: Cairns Airport
Categories: Customer Service & Retail

Grow your retail career in the intoxicating buzz of a living and breathing airport environment!

Our Relay store offers a range of endless selection of in-flight reading options, from the latest newspapers, business, sports, or lifestyle magazines, or a new novel to sink your teeth in to. The latest range of best selling books are always circulating in Relay, ready for you to pick up before your flight. Looking to upgrade your tech before boarding? Relay features a mix of tech-accessories from headphones, chargers and other gadgets to help you cure your boredom. Finally, grab some snacks or drinks to curb any in-flight hunger that might pop up with Relay's wide range of treats. 

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!


The Role:

We’re looking for Casual Retail Assistants to join our team at Cairns Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

*Reliable transport to the airport for early mornings / late nights ✅
*Great availability for AM/PM shifts across 7 day week highly advantageous ✅

What You’ll Do:
✅ Deliver outstanding customer service & expert product recommendations
✅ Stay ahead of trends with ongoing professional training
✅ Keep the store looking vibrant & well-stocked
✅ Process transactions smoothly & efficiently
✅ Assist customers with queries in a friendly, professional manner


What We’re Looking For:
💖 Passion for customer service & sales
🗣️ Confident communicator with a positive attitude
👔 Well-groomed & professionally presented 
🎓 Retail experience? Great! But not essential—we’ll train you!
⏰ Flexible availability (early mornings, nights, weekends & holidays)
🪪 Valid working rights & ability to obtain an Aviation Security ID Card


Perks & Benefits:

🚗 Parking – No one likes paying for it! We offer free/subsidised airport parking for our employees
🛍️ Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
🚀 Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
👨‍👩‍👧 Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
🎁 Employee Referral Program – Refer your awesome network to our team and if they’re hired, you’ll receive a reward + you’ll go into the running to win an end-of-year bonus
💆‍♀️ Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
✈️ Work in a Dynamic Airport Environment – Where no two days are the same!


We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. 

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

 

📢 APPLY NOW and let’s make travel retail magic together! ✨

Advertised: E. Australia Standard Time
Applications close:

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