Job Summary

The Writing Center Coordinator provides support to the area of Student Success & Retention. The Coordinator will primarily provide writing center services to BCTC students and assist with the management of day-to-day operations, workflow, and services of the Writing Center located at the Newtown Campus. The Coordinator will assist the Director of Student Success/Tutoring with the hiring, training, and supervision of Writing Center Staff and support the promotion of Writing Center services across the institution. The Writing Center Coordinator reports to the Director of Student Success/Tutoring.

Job Duties:

1. Co-supervises, trains, and recruits BCTC Writing Center tutors for Newtown Campus and online.
2. Provide individual and small group tutoring in multiple modalities (face-to-face and online, both synchronous and asynchronous) with all steps of the writing process, including grammar and research.
3. Assists with management of the Writing Center space, equipment, supplies, and operational structures
4. Assists with maintaining Writing Center data collection and managing the online tutoring platform (Penji).
5. Monitors and responds to student inquiries and requests for assistance through the Writing Center Email.
6. Develop and facilitate writing workshops and faculty support presentations to promote services and best practices related to the Writing Center and Success & Retention activities for faculty, staff, and students.
7. Assists Director of Student Success/Tutoring with evaluation and continued improvement of BCTC Learning Supports and development of new protocols or initiatives (i.e. ESL Support) to best meet the needs of students, faculty, and staff.
8. Support promotion and marketing of the Writing Center and Success & Retention activities during college resource fairs, student events, and other area-related activities (i.e. tabling).
9. Actively supports the mission of a comprehensive community and technical college and completes duties and responsibilities in compliance with college standards and policies.
10. Assumes other duties and responsibilities as assigned

Minimum Qualifications:

• Bachelor’s degree or Associate’s degree and two (2) years related experience
• Demonstrated ability to work independently and collaboratively with others.
• Strong interpersonal, writing, and communication skills.
• Familiarity with MLA and APA formats and ability to use a handbook to help students with these and other formatting and documentation guides required in their disciplines.
• Excellent Microsoft Office Skills, including Outlook, Word, and Excel.
• Commitment to the mission of the comprehensive community and technical college.
 

Preferred Qualifications:

• Bachelor’s degree in English, education, or communications
• At least two years of experience in teaching, student support services, or tutoring.
• Strong computer skills and the ability to quickly learn new software are strongly desired.
• Experience supervising student employees strongly desired.
• Bilingual or experience working with ESL.
• Demonstrated knowledge of current and promising practices for student learning, development, and retention.

Additional Skills Requested:

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.