Job Summary

Oversees day-to-day library operations across the physical spaces, including scheduling, opening and closing procedures, routine circulation activities, student-worker coordination, supplies, and space-use support. Provides functional coordination of student workers and part-time assistants while focusing on operational excellence rather than formal supervision of full-time personnel. Delivers excellent customer service, interprets policies, and maintains welcoming library environments.

Reports to the Library Director.

Job Duties:

• Coordinates daily operations across library spaces, including opening/closing procedures, scheduling, supplies management, and space maintenance.
  
  
• Coordinates student workers and part-time assistants, including recruitment support, onboarding, training, task assignment, and performance guidance.
  
  
• Assists in overseeing circulation operations, including billing, borrower accounts, financial holds, and policy interpretation for equitable access.
  
  
• Assists in maintaining physical collections and spaces, including shelving, shifting, shelf-reading, cleaning, signage, and presentation standards.
  
  
• Provides front line customer service, including general reference assistance (in-person and virtual), policy interpretation, and user support.
  
  
• Maintains library management system records and compiles operational data and reports as needed.
  
  
• Troubleshoots equipment issues, manages inventory, and coordinates resolution with IT and library leadership.
  
  
• Supports library projects and initiatives, collaborating with librarians on user-facing services and special assignments.
  
  
• Collaborates with campus departments to ensure the library’s presence at campus public events.
  
  
• Serves on college and/or system committees as assigned.
  
  Performs other related duties as assigned in support of the library and institutional priorities.

Minimum Qualifications:

• Bachelor’s degree and at least three years of experience in a library setting.
  
  
• Knowledge of library systems as it relates to the circulation of materials.
  
  
• Knowledge of bibliographic description and cataloging.
  
  
• Strong customer service focus and skills and commitment to user-centered service.  

Preferred Qualifications:

• Bachelor’s degree and six years of experience in a library setting.
  
  
• Experience with Ex Libris systems, including Alma and Primo, in an academic library setting.
  
  
• Excellent organizational, problem-solving, and communication skills.
  
  
• Experience promoting or marketing library resources and services.
  
  
• Experience coordinating student workers or part-time staff.

Additional Skills Requested:

• Commitment to creating an accessible, welcoming, and forward-looking library environment.
  
  
• Demonstrated commitment to fostering a welcoming environment, fairness, and broad access to library services..
  
  
• Successful experience working with a wide variety of community members.
  
  
• Commitment to the mission of the comprehensive community and technical college.
  
  
• Personal and professional integrity.
  
  
• Ability to work effectively as a member of a team.
  
  
• Proficiency with email, word processing, spreadsheets, databases, presentation software, and internet-based tools used to maintain records, generate reports, and communicate with others.

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.