Job Summary

Test Administrator will administer and proctor assessments delivered by the Testing Center and work with staff members to maintain all policies and procedures.

Job Duties:

• Administer a variety of assessments ranging from professional certifications to academic testing.
• Maintain vendor certifications for high-stakes testing by completing all certification tests and trainings.
• Troubleshoots any IT issues within the Testing Center by working closely with Gateway’s IT Department and the IT of the Testing Vendors.
• Administer testing at off-site locations.
• Assists in the daily operations of the Testing Center.
• Provide quality customer service to all candidates/clients.
• Follow all vendor security guidelines.

Minimum Qualifications:

• Associate’s degree, or equivalent.
  
• Excellent organizational skills; high attention to detail; independent; self-motivated; able to work in a fast-paced, changing environment.
  
• Excellent interpersonal skills; ability to communicate with many individuals at all levels throughout the internal college environment and external business and community partners, representing himself/herself professionally and courteously.
  
• Ability to communicate clearly verbally and, in writing.
  
• Ability to multi-task, work under deadlines, and prioritize projects to meet deadlines with high levels of efficiency and accuracy.
  
• Must have proficient computer skills in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, and Word).
   

Preferred Qualifications:

• Experience in and understanding of working with students from diverse populations is preferred.
  
• Experience working at the community college level is preferred.

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.