Title: IT and Project Operations Director
State Role Title: General Admin Manager II
Hiring Range: Salary Range: Up to $130,000, Commensurate with experience + Full State Benefits
Pay Band: 6
Agency: Dept of Labor and Industry
Location: Dept of Labor and Industry
Agency Website: https://www.doli.virginia.gov/
Recruitment Type: General Public - G
Job Duties
Are you looking for an exciting career that allows you to lead the Information Technology Division? If the answer is Yes, we have the career for you! The IT and Project Operations Director will serve as an executive leader responsible for assisting the Department of Labor and Industry with navigating major changes to infrastructure, culture, technology, and project-related business processes. A leader in this role will also be responsible for applying knowledge of administrative and project management business processes, personnel management, evaluating and ensuring compliance with state and federal rules and regulations, developing, interpreting, and applying policies and procedures, and maintaining relationships with internal and external contacts on administrative/business management activities.
Day-to-Day Responsibilities:
• Enhancing the effectiveness and credibility of the organizational unit and division.
• Serving as a key resource for staff, supervisors, managers, and directors.
• Assessing the impact of financial resources on operations.
• Overseeing administrative and business functions of the division with a high degree of autonomy in decision-making.
• Developing, interpreting, and implementing technology, project management and administrative policies and procedures.
• Augmenting and enhancing project management principles and practices.
This role will also provide leadership, planning, integrative management, and strategic direction for the Agency’s information technologies infrastructure and project management. This position plays a pivotal role in shaping the agency’s technological landscape in support of our mission, and seeks to ensure the relevance, efficiency, security, and compliance of all IT resources. This position will also play a key role in further developing our newly implemented project management practices. The successful candidate must be a team player who values collaboration, while seeking input from relevant stakeholders to help meet the agency’s technology and project needs. This rewarding opportunity demands results by establishing continuity and transparent business practices that promote a culture of commitment to our internal and external customers.
• Strategic Leadership: In collaboration with executive leadership, develops and executes the Agency’s information technology strategic plan and ensures it is aligned with business objectives. Addresses and plans for current and future technological needs, including evaluation and deployment of new technologies and enhancement of systems and IT infrastructure.
• IT Governance: The IT and Project Operations Director will lead the Agency’s Information Technology and Project Management Division and manage day-to-day operations; overseeing IT infrastructure, software integrations and optimizing systems in support of the agency’s mission.
• Security and Risk Management: In collaboration with the Agency’s Information Security Officer, the IT and Project Operations Director will help establish and maintain an effective cybersecurity program, including risk assessment, incident response, and overall compliance with the Commonwealth’s IT security policies and procedures.
• Innovation: In collaboration with executive leadership, management team, and users, identify and evaluate emerging technologies and trends to leverage solutions, improving operational efficiencies and enhancing customer experiences.
• IT Procurement and Vendor Management: Support agency procurement team with business requirements, development, and liaising with the Virginia Information Technology Agency (VITA) during technology procurement projects. Manage relationships with technology vendors and service providers; assist procurement with negotiating contracts, and ensuring cost-effective solutions.
• Staff Development: Lead, mentor, and develop the IT team, fostering a culture of continuous improvement, innovation, and professionalism.
• Budgeting and Financial Management: In collaboration with the agency’s Director of Administration and Financial Services, develops and manages the IT/projects budget and expenditures, ensuring cost-effective investments in technology initiatives.
Why State Government?
As an Employer of Choice, the Commonwealth of Virginia offers a comprehensive total compensation package to include health benefits, paid leave, and flexible work schedules. The following benefits are available to classified employees: Should we state the $ value of this? Just trying to be as impactful as possible…
• Vacation and Other Leave
• 12 Paid Holidays
• Health Benefits
• Sickness and Disability Program
• Deferred Compensation with Cash Match
• Group, Optional Life, and Long-term Care Insurance
• Employee Assistance Program
• Wellness Program
• Retirement Plans
• State Employee Resources
Additional information relating to the benefits available to eligible state employees can be found online at: https://www.dhrm.virginia.gov/employeebenefits
We are a “Virginia Values Veterans” (V3) official certified state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application.
We have Shared Values and a Code of Ethics: your success in our agency depends upon modeling these values:
• Integrity, trust, and respect
• Executing with quality
• Passion to learn and succeed
• Sharing with others
If in agreement, we welcome you to apply.
Minimum Qualifications
• Considerable experience working in IT operations, supervising technology teams, and overseeing large information technology projects.
• Considerable management experience, preferably in an information systems or project management environment.
• Considerable experience related to IT policy development and implementation.
• Proven strategic, innovative, and operational leadership skills.
• Strong interpersonal and leadership skills with proven ability to manage and supervise others.
• Effective written and verbal communication skills with the ability to work collaboratively with users at all levels of the organization.
• Excellent organizational skills and attention to detail.
• Proven ability to manage and prioritize tasks and projects.
• Excellent analytical and problem-solving skills.
• Strong working knowledge and sound understanding of computer systems, networks, security, telecommunications, databases, and storage systems.
• Thorough understanding of information technology and practical applications to support the Department's goals.
Additional Considerations
• Certification in information technology, computer science, information systems or related field; equivalent work experience in these areas may substitute for this education requirement. Obtained certification(s) in business management or technological field of study may be helpful.
• VITA Project Management Certification preferred.
• Familiarity with a variety of computer languages and complex computer operations preferred.
• Information Systems Management experience with the Commonwealth of Virginia strongly preferred.
Special Requirements and Instructions
Special Requirements:
• Possession of a valid driver’s license or ability to obtain a valid driver’s license.
• Ability to occasionally travel overnight.
• Ability to perform moderate physical activity that includes, but is not limited to climbing stairs and ladders, bending, walking up and down inclines, occasionally lifting and carrying loads up to 50 pounds, etc.
• The successful candidate must successfully complete and submit an annual Statement of Economic Interest, successfully complete a criminal background investigation, and successfully serve a 12-month probationary period effective from the date of employment if beginning employment as an original hire or re-employment.
Special Instructions:
The opening date for this position is September 19, 2024. Applications will be accepted until a suitable pool of candidates is received. After 5 business days, this position may be closed at any time.
The maximum salary range for this position is up to $130,000, commensurate with experience and qualifications, plus the State’s benefits package. Please note the agency will not entertain salary negotiations beyond the maximum salary range.
To apply, you must submit a completed State of Virginia Application for Employment at www.jobs.virginia.gov before the position is closed. A resume can be attached within the state application. The application and/or resume must be completed in a comprehensive manner and reference all pertinent knowledge, skills, and abilities as well as any training and experience that relates to the position. You must also provide your education on your state application. Interview candidates may be required to demonstrate the skills and abilities necessary for satisfactory performance of work. Mailed, faxed, or e-mailed applications/resumes will not be accepted or considered.
Current and former employees of the Commonwealth of Virginia who have either been laid off or will be laid off from State service, who indicate preferential hiring rights in the form of a valid Interagency Placement Screening Form (yellow card) or a Preferential Hiring Form (blue card), must submit the card to our office by the application deadline. The card may either be scanned and attached to the application as a supplemental document or faxed to (804) 786-0139. Please include a fax cover sheet with your name and the position number for which you are applying.
The Department of Labor & Industry is committed to the goal of equal employment opportunity, with the intention that every employee and applicant for employment shall have an equal opportunity to be judged on the basis of their fitness and merit to participate in the terms, conditions, privileges, and benefits of employment. All candidates are afforded opportunities without regard to race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability.
DOLI Human Resources will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process. If any assistance is needed when applying online, please contact DOLI at hr@doli.virginia.gov.
Contact Information
Name: Human Resources
Phone: No Phone Calls
Email: hr@doli.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.