Title: Science Museum Retail Generalist
State Role Title: Retail Specialist I
Hiring Range: $15.00/Hourly
Pay Band: 2
Agency: The Science Museum of Virginia
Location: Broad Street Station
Agency Website: www.smv.org
Recruitment Type: General Public - G
Job Duties
The Science Museum of Virginia is currently seeking a Part-Time Retail Generalist to join our Retail and Food Services team to serve visitors in our Museum Store, Grab-and-Go Café and Dome Concession Stand.
As a Retail Generalist, you will readily engage with visitors by providing excellent customer service. This position is multifaceted and crucial to the smooth operation of our team. Duties include accurately operating the cash register while performing various sales transactions in a fast-paced environment; restocking and creatively displaying merchandise; assisting with receiving and ticketing merchandise; and performing opening and closing procedures. Communication skills are critically important, as is attention to detail. If you are someone who is interested in science, outgoing, and enjoys working with the public we want you on our team!
This position requires flexibility in scheduling with availability on weekdays between 9:00AM to 5:30PM. Additional availability is required for weekends, holidays and occasional evenings.
Please note that this is a part-time position and hours will vary each week based on operations but no more than up to 29 hours a week on average with a maximum of 1500 hours in a 12-month period. No state benefits are provided.
Interested candidates must apply at https://jobs.virginia.gov/
Minimum Qualifications
An ideal candidate will possess considerable knowledge in specialty retail sales, direct customer service, heavy cash handling, and computerized register operation is required. Excellent communication skills and the ability to assess customers’ needs and suggest solutions to their questions. Be self-motivated, work well independently and as part of a team, enjoy working with children and be comfortable with crowds. The ability to perform basic math computations, the ability to stand for long periods of time, lift and move heavy objects (50 pounds or greater), and work well under pressure is essential. Availability to work weekdays, weekends and state, federal and local holidays is required.
Additional Considerations
Experience in cash register daily reconciliation and experience in opening/closing procedures. An interest in science and food service experience is a plus. Spanish language proficiency and/or ASL also is a plus.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The selected candidate must pass a criminal background check.
The Science Museum of Virginia will accept ONLY online applications for all Science Museum employment opportunities. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. The decision to interview an applicant is based on the information provided on the application; therefore, it is essential to provide detailed information. Submitting an application lacking in detail, may impact your interview eligibility. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to “Your Application” in your Page Up account to check the status for this position. Computers are available for applying for jobs in public libraries and the Virginia Employment Commission offices. Science Museum HR will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process. If any assistance is needed when applying online, please contact Museum Human Resources at 804-864-1477.
The Science Museum seeks motivated people of all backgrounds. We value diversity of cultures, races and ethnicities, gender expressions, and abilities.
EEO/AA
Notice: Science Museum HR will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
Contact Information
Name: Science Museum Human Resource Management
Phone: 804-864-1412
Email: hr@smv.org
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.