Title: Program Specialist Sr. (Driver Services), Position No. 02846
State Role Title: Gen Admin Supv II/Coord II
Hiring Range: Commensurate with experience, up to $69000
Pay Band: 5
Agency: Department of Motor Vehicles
Location: DRIVER SERVICES ADMIN
Agency Website: www.dmv.virginia.gov
Recruitment Type: General Public - G
Job Duties
The Department of Motor Vehicles is looking to hire a Program Specialist Sr. for a position with the Driver Services administration in Richmond, Virginia.
This is a specialist position focusing on the Driver Licensing Division within the Driver Services administration. This position serves as the primary program source for the courts, internal and external customers, advocacy groups and stakeholders to advance a comprehensive understanding of statewide Driver Licensing Programs. Additionally, the incumbent is responsible for developing and managing project plans for key initiatives, direct stakeholder analysis and management, prepare status reports, identify gaps and develop solutions, build internal and external client relationships, serve as ombudsman between DMV, courts, stakeholders, FMCSA and AAMVA.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!
Minimum Qualifications
•Considerable knowledge of project management processes, outreach and public involvement practices, conflict resolution, negotiation, and stakeholder management.
•Knowledge of PCs and Microsoft office products, research, and analysis methodologies.
•Knowledge of statistical analysis and methodology, data collection techniques, and program evaluation.
•Knowledge of the legislative process and ability to determine how new legislation will impact work processes.
•Has experience meeting deadlines, tracking, updating, monitoring, and maintaining legislative policies and procedure.
•Experience with managing and delivering on stakeholder expectations and leading a team towards common goals.
•Experience with preparing written project status reports and extracting and compiling data into spreadsheets.
•Experience developing and implementing procedures, guidance and recommendations and analyses.
•Must be resourceful and able to work independently, create win-win situations, gain stakeholder buy-in, and develop key relationships.
•Excellent writing, negotiation, and problem-solving skills.
•High school diploma or GED. Any combination of training and experience indicating possession of the knowledge, skills, abilities and competencies may be considered as a substitute for this education.
Additional Considerations
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Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify .
All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s). During your employment with DMV as a condition of employment, DMV will be alerted of any moving violation convictions including suspension of license.
Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process.
Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Contact Information
Name: DMV Employment
Phone: 804-367-0528
Email: employment@dmv.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.