Title: Business Operations Specialist - EE004

State Role Title: Gen Admin Supv I/Coord I

Hiring Range: $60,000 - $70,000

Pay Band: 4

Agency: Department of General Services

Location: Washington Building

Agency Website: www.dgs.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of General Services, Division of Engineering and Buildings, is responsible for the administration and enforcement of the Virginia Uniform Statewide Building Code as it relates to buildings on state property, for developing state policies and procedures on the procurement of professional and construction services and for establishing accessibility standards for state owned buildings.

We are seeking a qualified Business Operations Specialist to perform tasks related to technology systems management, process documentation and development, building official forms processing, temporary permit review and processing, demolition permit review and processing, and coordination of training and certification programs.

DGS offers excellent health benefits at affordable pricing, pre-tax spending accounts, paid life insurance, paid Short- and Long-Term Disability benefits, paid holidays, vacation, and other leave benefits, wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching. DGS is a qualifying employer for the Public Student Loan Forgiveness Program.

This position is eligible for a hybrid telework schedule (telework 2 days/week) upon completion of an approved telework agreement.

Minimum Qualifications

Experience and excellent skills in the use of Microsoft Office, word processing, spreadsheet, presentation and database software, including the ability to independently create, review and edit a wide variety of forms, reports and other documents using above software and other specialized software.
Experience in the design, testing, and use of menu-driven computer programs to enter and manage project data and compile and print reports is required.
Experience in preparing documents and presentations and coordinating seminars and/or other training exercises.
Experience with business process modeling and documentation.
Strong analytical and problem-solving skills.
Experience in developing the functional requirements of various aspects of business systems and documenting those requirements for implementation including mock-ups of system improvements and reports.
Experience in the development and execution of plans for thorough testing of system upgrades prior to operational release.
Excellent written and verbal communication skills.
Ability to prioritize, multi-task and schedule workload to meet both normal completion schedules and special deadlines.
Ability to work independently and exercise judgment.
Ability to work collaboratively with cross-functional teams.
Valid driver’s license customer service and interpersonal skills.
Knowledge and experience in the design, administration and use of web-enabled document/records management and database management systems.
Ability to obtain ICC Permit Technician certification within 9 months.

Additional Considerations

General knowledge of architectural/engineering technology.
Administrative work experience in architecture/engineering/construction environments.
Experience with Bluebeam.
Experience in administering training and certification programs.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The selected candidate must pass a criminal background check and must pass a fingerprint-based criminal background check.

Applicants that indicate they have preferential hiring rights in the form of a yellow form or blue card must submit these to our office prior to the closing of the posting, in accordance with DHRM policy 1.30. Please note that only current and former employees of the Commonwealth of Virginia that will be or have been laid off are eligible for preferential hiring rights.

Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire.

Notice: DGS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Fax, e-mail or mail applications will not be accepted. The online state application must contain all required information and fully respond to questions to be considered for this job opportunity. For assistance or computer access, please visit your local Virginia Employment Office or contact our office jobs@dgs.virginia.gov or 804-786-3910.

Applications will be accepted until a suitable pool of candidates is received. After 5 business days, this position may be closed at any time.

The Virginia Department of General Services is an equal opportunity employer. Minorities, individuals with disabilities, Veterans, and individuals with AmeriCorps, Peace Corps, and other national service experience are encouraged to apply.

Applicants in need of accommodation during the application and/or interview process may contact DGS at 804-786-3910 for assistance.

Contact Information

Name: DGS Human Resources

Phone: 804-786-3910

Email: jobs@dgs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.