Title: Amuse Expeditor
State Role Title: Food Services Technician I
Hiring Range: $13.00 per hour
Pay Band: 1
Agency: Virginia Museum of Fine Arts
Location: MAIN MUSEUM
Agency Website: vmfa.museum/jobs
Recruitment Type: General Public - G
Job Duties
At the Virginia Museum of Fine Arts (VMFA), we create unique dining experiences.
Amuse Restaurant is a contemporary fine dining restaurant overlooking the Robins Sculpture Garden, featuring an innovative menu and fresh, local ingredients. Just like the works of art in the museum and on the walls of Amuse, visitors delight in new masterpiece dishes and cocktails.
When dining at Amuse, every aspect of the meal is a touchpoint, a foundational pinning, evoking the right ambiance, feeling and desired energy. Our dedicated service professionals bear witness and make possible some of the best days ever for our guests.
“…people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
We welcome applications from skilled service professionals who are team-centric and positively energetic to join the museum as an Amuse Expeditor.
This is a non-exempt position without benefits, eligible to work up to approximately 28 hours per week on average and up to 1,450 hours annually (May 1 – April 30).
Why Join the Amuse Team?
Inclusive Workplace
We are proud of our diverse workforce and vibrant art-filled surroundings. We value your strengths and experiences. Come be yourself!
Flexible Scheduling
The team works to provide reasonable and advanced-scheduling notice to staff within the agreed upon availability. We are open 365 days a year, therefore there are a number of event opportunities to work. We are open for lunch service 7 days a week, and offer dinner service on Wednesday, Thursday and Friday.
Team-centric
Work with people whose talents shine not only at work but also beyond work hours. Many of our staff are creatives who find an ease in serving others, have an eye for the details, and enjoy the flexibility this position offers.
Mission-Driven
Revenue from Amuse and other Enterprise operations directly supports museum operations. VMFA is the only art museum in the United States open 365 days a year with free general admission. Our purpose is to collect, preserve, exhibit, and interpret art and to encourage the study of the arts.
Professional Environment
Professionalism is a key tenet in our workplace. We treat each other no less than how we treat our guests. Come create career-supportive relationships with some of the best service professionals in the industry. Learn and grow with us.
Perks
All VMFA staff enjoy free admission to special exhibitions, previews of special exhibitions, employee pricing for select museum programs and classes, and discounts at Amuse, Best Café and the VMFA Shop.
About the Work
The work is straightforward, working together to offer an elevated dining experience.
Here is how the Amuse Expeditor accomplishes this as part of a team:
Assists in setting tables and rearranging the dining area to accommodate larger groups, private parties or as needed.
Maintains table settings to include replenishing utensils, filling water glasses, removing courses as completed.
Able to answer guests’ questions, with a general knowledge of the museum.
Has specific knowledge about the Amuse menu and beverage service and has good general knowledge about food, wine and spirits.
Contributes and adheres to our exceptional service standards; has a professional demeanor and appearance and is able to remain calm, think under pressure and keep operations in a fast paced dining environment.
Minimum Qualifications
Excellent interpersonal skills and the ability to demonstrate a professional demeanor with guests and other employees
Ability to read, comprehend and follow basic restaurant floor plan, menus and instructions
Ability to receive and follow scheduling via computerized software.
Ability to use fine and gross motor skills; finger and hand dexterity; reach with hands and arms; climb, balance, stoop, kneel, crouch or crawl; talk and hear; and taste and smell.
Ability to multitask, solve problems, and make sound decisions in an ever changing restaurant landscape
Ability to remain calm, professional and gracious in a fast paced, high-pressure environment
Ability to maintain a professional demeanor and appearance during service
Ability to be prompt and punctual to scheduled shifts, working various schedules and shifts throughout business hours
Ability to lift, carry and deliver items weighing up to 50 lbs and stand and walk for up to 8 hours.
Ability to maintain knowledge of menu items and ingredients.
Additional Considerations
Prior fine dining or food servic experience, particularly in fast-paced restaurants.
Knowledge of ABC best practices and regulations, RSVP or TIPS training
Knowledge of fine dining, beer, wine and food is also preferred
ServSafe Food Handler’s certification or equivalent is a plus
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Please submit three (3) references. Provide full name, phone number, and email address. References may be attached in a separate document in the “other” field in the portal; or they may be included with the resume or cover letter.
Professional references are preferred. Other reference types will also receive consideration. References should be able to attest to your knowledge, skills and abilities, especially qualifications relevant to the position for which you are applying.
Interested individuals must submit an online application. Posting may close after ten (10) business days. Interested applicants are encouraged to apply by 11:55pm on designated closing date.
Please contact the HR office at recruitment@vmfa.museum if you need assistance.
Diversity and Inclusivity at VMFA
Diverse and inclusive hiring practices are at the heart of what we do at the Virginia Museum of Fine Arts. As an extension of the museum’s mission to enrich the lives of all, we are passionately committed to opening the museum’s doors to people from all backgrounds, including all races, ethnicities, genders, and abilities.
Contact Information
Name: Human Resources Services
Phone: please email
Email: recruitment@vmfa.museum
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.