Title: Residency Maintenance Program Coordinator
State Role Title: Prog Admin Specialist I
Hiring Range: $65,115-$105,812
Pay Band: NV 4
Agency: VA Dept of Transportation
Location: NOVA District Office
Agency Website: www.vdot.virginia.gov/careers
Recruitment Type: General Public - G
Job Duties
Fairfax Maintenance is seeking a Residency Program Coordinator to assist AHQs and residency management by monitoring maintenance related programmatic activities to ensure performance goals are met. Ensure high-quality data entries, schedules, plans, and maintenance work are consistent with established guidance, directives, schedules and budgets.
Responsibilities include but may not be limited to:
Technical Assistance- Provide technical assistance, guidance and interpretation of laws, regulations, policies and procedures for internal and external customers. Respond to inquiries and requests for assistance.
Project Management- Oversee or lead work on a variety of projects related to assigned program area. Ensure work is performed in accordance with parameters and schedules.
Reporting and Systems- Update and maintain records, reports and systems related to assigned projects and programs.
Programmatic Support- Participate in field reviews and inspections. Perform data entry and create scoping plans, mapping products, and spreadsheets to enhance delivery of the Residency's maintenance programs including plans for Annual Pavement, Rural Rustic Roads, Tree Removal and M41 Snow Removal. Provides support for HMMS and ArcGIS mapping activities.
Complaint Resolution Receive, investigate, and respond to customer and stakeholder concerns through a variety of means,
including individual face-to-face meetings, communications in writing, etc.
Program Compliance and Recordkeeping- Plan and coordinate the digitizing of hardcopy documents; Review and manage electronic filing systems in support of the Residency's maintenance programs and operations to improve efficiencies and ease of access to data and other information.
Program Coordination Activities- Coordinate activities for assigned program area. Ensure activities are performed in accordance with policies, procedures and guidelines.
Operational Support- Assist, coordinate, notify, and report on Residency maintenance work between internal and external stakeholders (i.e., LCAMS and District Communication Office) or weather events impacting roadways (i.e. VA Traffic) potentially affecting the traveling public.
Coordination and Communication- Disseminate information to various parties. Gather information, conduct research and provide findings to requesting parties.
Minimum Qualifications
• Experience tracking costs and preparing reports.
• Valid driver's license.
• Skill in the use of computers and software applications
• Ability to gather data, conduct research, and create reports and correspondence.
• Ability to adapt to a fast-paced environment, especially during emergency operations.
• Ability to interpret and apply policies and procedures.
• Knowledge of highway maintenance methods, practices, materials, and equipment.
• Ability to schedule, plan, and monitor work activities.
• Skill in providing and promoting good customer service to internal and external customers.
Additional Considerations
• A combination of training, experience or education in roadway maintenance or construction.
• Erosion and Sediment Control Certification.
• Experience and knowledge in the use of engineering-based or mapping software applications.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
All employees are required to work in emergency situations, to include weekends, holidays, and after normal business hours; assignments may vary based on business needs.
State applications will only be accepted as submitted online by 11:55 pm on the closing date through the PageUp System. State applications submitted via email, postal mail, fax, or in person will not be considered. Applicants are expected to fully represent qualifications and work history on the State application and/or resume. The decision to interview an applicant is based on the information provided on the application, therefore, it is essential to fully complete each section of the application and provide detailed information. Submitting an incomplete state application, or a state application lacking in detail, may impact your interview eligibility.
RMS/PageUp provides a confirmation of receipt when your application is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
In addition to a rewarding work experience, VDOT offers excellent health and life insurance, benefits, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching.
We are a “Virginia Values Veterans” (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application. VDOT is an Equal Opportunity Employer. For more information, please visit “Information for VDOT Employees and Applicants” at: http://www.vdot.virginia.gov/policies/employees/.
We have Shared Values and a Code of Ethics: your success in our organization depends upon modeling these values, therefore please access the following link: https://www.vdot.virginia.gov/about. Click on Mission statement, shared values, and code of ethics to review them and if in agreement, we welcome you to apply.
All candidates selected for an interview may be required to perform a skills demonstration as part of the interview process.
All employees are required to work in emergency situations, to include weekends, holidays, and after normal business hours; assignments may vary based on business needs.
Fingerprint-based background checks, references, work history, and DMV records will be verified prior to employment. Applicants must be eligible to work in the United States. H1B VISA Sponsorship is not available. VDOT utilizes a market-based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.
The Virginia Department of Transportation (VDOT) is an Equal Opportunity Employer by both policy and practice. For more information about our employment practices, please visit “Information for VDOT Employees and Applicants”: http://www.vdot.virginia.gov/policies/employees.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.dars.virginia.gov/drs/pathways/PWContact.aspx, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Contact Information
Name: Danielle Rayner
Phone: 703-259-2378
Email: danielle.rayner@vdot.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.