Title: Food Service Operations Manager
State Role Title: Food Service Operations Manager
Hiring Range: $31,886 - $54,590
Pay Band: 3
Agency: Dept of Veterans Services
Location: Davis & McDaniel Vet Care Ctr
Agency Website:
Recruitment Type: General Public - G
Job Duties
Supervision of the Food Service Department including cost control, personnel supervision, quality food production, safety and sanitation. Monitors and maintains standards for storing, and preparation of food. Manages dietary operations to ensure compliance with established policy, procedures consistent with accepted nutrition and food service standards, and with directives from Director of Food Service. Assures correct procedures in preparation of food and inspects quality, quantity, temperature, and appearance of food prior to serving.
Ensures recipe compliance per production standards of selected menu items via personal observation and active production participation if needed in the preparation process. Initiates procedural correction if needed in the production process as well as education to ensure proper product completion. Conveys any production issues with FSD as well as any resolution initiated. In the absence of resolution, will meet with FSD to arrive at a resolution. Participates in quality control and assurance via sampling products prior to serving to residents, guests and staff. Further regulates quality control in the removal or non-service of those items not prepared to recipe compliance and/or failed sampling process. Monitors adherence to food safety practices in accordance with Food Code as facility policy.
Ensure that records regarding dietary operations are accurate as required.
All other duties assigned by the Director of Food Service.
May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
Minimum Qualifications
May be required to stand for extended periods of time. Meet all health requirements as prescribed. May be required to lift items weighing up to 50 lbs. Must have communication and interpersonal skills sufficient to permit the full performance of the duties of the position.
Additional Considerations
High school graduate or equivalent. At least 3 years of food service experience. Previous experience working with in long-term care food service management. Ability to communicate clearly and effectively. Computer skills and the ability to learn and comprehend new software programs. Knowledge of local, state, and federal guidelines and requirements is desirable. Must be Serv Safe certified or obtain within 90 days of hire.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: Kristen Johnson
Phone: (540) 982-2860 Ext. 4903
Email: kristen.johnson@dvs.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.