Title: Assistant Store Manager
State Role Title: Retail Specialist II
Hiring Range: $45,000 annually
Pay Band:
Agency: Virginia Museum of Fine Arts
Location: MAIN MUSEUM
Agency Website: vmfa.museum
Recruitment Type: General Public - G
Job Duties
The Virginia Museum of Fine Arts (VMFA) is seeking an experienced and detail-oriented Assistant Store Manager, who excels in a fast-paced setting, to join the Retail Operations team. The Museum Store Assistant Manager is an essential leader who can seamlessly blend strategic oversight with hands-on management. The Assistant Manager is responsible for all facets of store operations, including staff supervision and training, scheduling and inventory control, while ensuring alignment with the museum's mission and strategic plan. Proficiency in retail systems, cash handling, and museum policies is essential, alongside strong leadership, communication, and organizational skills. This position requires a proactive individual who can cultivate a positive team environment, drive sales, and maintain impeccable customer service, all while adhering to the museum's commitment to equity, diversity, inclusion, and accessibility.
Salary and Benefits:
This is a salaried, non-exempt position offering $45,000/annually and Commonwealth of Virginia employee benefits, such as 12 paid holidays, health care and more. VMFA staff also enjoy agency benefits like free admission to special exhibitions, previews of special exhibitions, employee pricing for selection museum programs and classes, and discounts at Amuse Restaurant, Best Café, Floris, and VMFA Shop.
Minimum Qualifications
• Proven experience in retail store management.
• Strong understanding of inventory management principles and practices.
• Experience in recruiting, training, and supervising staff.
• Excellent customer service skills and the ability to train others in customer service best practices.
• Proficiency in generating and interpreting sales reports.
• Ability to accurately complete store reports.
• Strong organizational and time-management skills.
• Ability to maintain ADA compliance.
• Strong communication skills.
• Expert level retail point of sale system experience.
Additional Considerations
• Previous experience in a retail and/or museum retail setting.
• Training in customer service management or conflict management
Special Instructions
Must complete an online application to be considered.
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Must pass a criminal background check.
Please be sure to submit three (3) references, professional references preferred, who able to attest to your knowledge, skills, and abilities relevant to this position.
Applications accepted until 11:55pm on the designated closing date.
Contact Information
Name: Human Resources Services
Phone: please email
Email: recruitment@vmfa.museum
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.