Title: DMV Titling Technician-Position # 04772 (Titling Department)

State Role Title: Admin and Office Spec III

Hiring Range: Starting salary $43,050 to commensurate based on experience.

Pay Band: 3

Agency: Department of Motor Vehicles

Location: TITLING WORK CENTER

Agency Website: www.dmv.virginia.gov

Recruitment Type: General Public - G

Job Duties

DMV is seeking to hire an individual to work as a Titling Technician in the Titling department.

The Titling Technician performs technical and administrative tasks in the Titling Work Center. Responsibilities include processing complex title applications, responding to customer inquiries, manages title paper, decal and plate inventory assignments, reconciles financial transactions and responds to a high-volume titling support from DMV’s internal, external, private and public partners. This role rotates among work center functions, ensuring service consistency and regulatory compliance while maintaining high-quality customer service. By maintaining operational accuracy and efficiency, the technician directly supports DMV’s mission of providing exceptional customer service and ensuring regulatory compliance.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!

Minimum Qualifications

• Strong analytical and critical thinking skills to evaluate complex title transactions, identify discrepancies, and apply sound judgment in resolving issues.
• Excellent reading comprehension to interpret legal documents, such as wills, trusts, and court orders, and ensure compliance with state and federal regulations.
• Proficiency in keyboarding and data entry, with a focus on speed and accuracy for processing high volumes of information.
• Exceptional attention to detail to maintain accuracy in title transactions, financial reconciliations, and regulatory documentation.
• Proficiency in technology, including Microsoft Word, Excel, and database systems, with the ability to quickly learn and navigate DMV-specific software platforms.

Additional Considerations

• Working knowledge of DMV title processes and related regulations.
• Experience in DMV operations or vehicle title processing.
• Experience using DMV systems, including document management and payment processing tools.
• Background Check: Must pass a fingerprint-based background check.
• Licensure: Must possess a valid driver’s license with no less than -6 demerit points and no major convictions.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

As a condition of employment, DMV will be alerted of any moving violation convictions, including suspension of license.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Contact Information

Name: DMV employment

Phone: 804 367-0528

Email: employmenty@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.