Title: Training Coordinator

State Role Title: Admin and Office Spec III

Hiring Range: $30/hr

Pay Band: Wage ( hourly)

Agency: Dept of Veterans Services

Location: JAMES MONROE BUILDING

Agency Website: www.dvs.virginia.gov

Recruitment Type: General Public - G

Job Duties

The training coordinator will provide needed administrative support for VVFS Quality Assurance and Training Manager. This position will assist with developing and scheduling staff training, as well as tracking staff training to ensure compliance. This role will assist with all new VVFS staff onboarding procedures to include providing new staff training, equipment set up, and assigning ongoing employee training and education. This role will assist with monthly Military Culture Competency trainings given by VVFS staff by ensuring needed coverage for technical support, as well as administrative work related to scheduling these trainings. This will allow for much needed added capacity for the Quality Assurance and Training Manager to focus on QA of client services, operations with the Gold Standard Digital Hub, and ongoing needs with the CRM.

Minimum Qualifications

Ability to follow instructions and complete tasks with accuracy. Ability to independently move forward assigned projects and complete within designated time frame. Ability to provide training material to both staff and the public, comfort with public speaking skills. Experience with developing training material tailored to a specific population. Excellent oral and written communication skills. Excellent organizational skills required. Excellent PC skills including Microsoft Office Suites (Outlook, Word, PowerPoint, Excel). Driver's license required and own transportation.

Additional Considerations

In addition to the minimum qualifications listed above, knowledge of working with a veteran population preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: DVS HR Team

Phone: No Calls

Email: recruitment@dvs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.