Title: Information Technology Services Director-Piedmont Geriatric Hospital

State Role Title: 39115

Hiring Range: Commensurate with Experience

Pay Band: 6

Agency: Dept Behavioral Health/Develop

Location: Piedmont Geriatric Hospital

Agency Website: https://www.pgh.dbhds.virginia.gov/

Recruitment Type: General Public - G

Job Duties

This position will provide campus wide (PGH & VCBR) management for Information Technology and Security Systems Department. Manages the IT and Security Systems staff and budget. Provides direction for the following areas: IT Security, access control, software application development, telecommunications services, procuring technology related equipment, and provide overall systems management. This position supports and manages data and video networks, managed print services, storage of confidential digital data, and all electronic security equipment. Acts as liaison with VITA/SAIC to ensure proper service according to the contract. Provide leadership and direction to the implementation of Electronic Health Record (EHR) for both PGH and VCBR to the specific needs of both PGH and VCBR. Manages various projects involving IT and renovation and construction. Monitors and measures output for IT staff. Completes an annual IT strategic and emergency plan for both facilities in order to plan for the future. This position should be able to anticipate the agency-wide policy implications of a local issue, return a vision of what is needed through technology, and articulate a plan to combine technology with the top priorities addressing states services provided by both PGH and VCBR. This position is mission critical.

• A solid vision and understanding of technology planning, development, and deployment processes.
• Knowledge of business principles as well as state and federal mode of operations.
• Knowledge of electronics, troubleshooting, calibration, testing procedures, circuit analysis and repair.
• Ability to maintain computer infrastructures with emphasis on networking and network design.
• Ability to diagnose and repair complex surveillance/locking equipment.
• Ability of capacity planning, installation, configuration, migration, monitoring, security and troubleshooting of MS SQL Server databases.
• Ability to develop wiring diagrams and schematics.
• Ability to develop reports and analyze data.
• Ability and experience managing server equipment and support staff of onsite and virtual servers.
• Ability to follow oral and written instructions.
• Ability to perform multiple tasks in a fast pace environment and to prioritize work assignments; requires strong organizational skills and attention to detail.
• Ability to develop and maintain an environment of customer service to all end-users, and department heads.
• Skills to manage and maintain all security systems, to include complex CCTV surveillance, radio communication, and other security and recording systems. Duties include system design, monitoring, granting individual permissions for access, maintenance, etc.
• Knowledge and expertise in application design, database development and internet site development.
• Ability to work with a wide variety of staff, review processes, interprets need and develops automated systems to assist end-users.
• Ability to manage highly skilled professionals in the production of reasonable outcomes.
• Retain and recruit and develop relevant staff to maintain systems needed for PGH and VCBR.
• Ability to manage simple to complex projects involving multiple disciplines.
• Ability to manage a team of developers and security systems specialists in a dynamic and changing technical environment.
• Ability to think strategically.

Minimum Qualifications

• Experience designing and maintaining complex security surveillance systems required.
• Project Management experience or equivalent experience is required.
• Experience working with Senior Management Required

Additional Considerations

• Bachelor of Science degree related to Information Technology or combination of equivalent education and experience is preferred.
• Experience in a maximum-security setting preferred.
• Experience in healthcare setting preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

PGH is a facility operated by the Department of Behavioral Health and Developmental Services (DBHDS). PGH is a 123-bed psychiatric facility and the only facility that exclusively serves individuals over the age of 65.

PGH’s mission is to provide person-centered mental health services to enable the older adult to thrive in the community.

PGH’s vision is to be recognized as a leader in the mental health treatment of the older adult, as a model hospital, a teaching center, and a resource for other providers. PGH’s vision is further to be seen as an indispensable component of the state system of community-based services, and as the most efficient provider of geropsychiatric services.

PGH’s values are honesty, excellence, accountability, respect, and teamwork.

Applicants must list all relevant experience that you wish to be considered for this position. Applicants will be provided confirmation of receipt when your application and/or resume is submitted. Please refer to “Your Application” in your account to check the status of your application for this position. A fingerprint-based criminal history check and reference checks are required for the selected candidate for this position. Under Virginia Code §37.2-314 and 37.2-408.1, the Department of Behavioral Health and Developmental Services is prohibited from employing or using as volunteers, persons who have been convicted of specific “barrier” crimes or persons who may be the subject of pending “barrier” charges.

DBHDS facilities are no longer required to ensure that all staff members are vaccinated against COVID-19. However, facilities encourage and educate staff on the benefits, and continue to offer COVID-19 vaccination programs to staff, residents/clients. Employees may be required to disclose immunization status for purposes of infection prevention and/or management of outbreaks. If you have any questions, contact the Office of Human Resources.

DBHDS is an equal Opportunity Employer. Employment opportunities are open to all regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability. Minorities, Individuals with Disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TTY.

Contact Information

Name: Tricia Wilson

Phone: 804-518-3339

Email: tricia.wilson@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.