Title: Investigator (In-house)
State Role Title:
Hiring Range: $51,479 - $70,390
Pay Band: 4
Agency: Dept of Prof & Occup Reg
Location: DPOR Main Office
Agency Website: www.dpor.virginia.gov
Recruitment Type: General Public - G
Job Duties
This position analyzes, researches, and investigates alleged regulatory and unlicensed violations under the jurisdiction of the Department of Professional & Occupational Regulation (the Department). The successful candidate will possess the ability to accurately analyze complaints associated with applicable standards of conduct, statutes, and licensure requirements; recommend appropriate outcomes based upon the collection of information and its comparison with applicable regulations and statutes; prepare factual, accurate, grammatically correct, and detailed written reports; successfully manage multiple assignments and adapt to changing priorities; and present findings in Department Informal Fact-Finding conferences, courts, and to other staff members—all of the above being accomplished in a timely fashion.
This position is located at the Department’s main office in Henrico County, Virginia; however, occasional overnight statewide travel may be necessary.
***May be used to fill multiple vacancies.***
Working for the State affords you many benefits, and here are just a few:
· Affordable and comprehensive health benefits,
· 13 paid state holidays.
· Time off to volunteer as well as vacation, sick and personal leave.
· Participation in the VRS retirement system.
As part of The Department of Professional and Occupational Regulation (DPOR), you will play a critical role in the economic vitality of Virginia by helping qualified people start businesses and work in their chosen fields. DPOR is an executive branch agency under the Secretary of Labor for the Commonwealth of Virginia. Our regulatory boards are comprised of practitioners and citizens appointed by the Governor and are responsible for regulating certain professions and occupations, ranging from architects and contractors to cosmetologists and professional wrestlers. We protect the public by verifying minimum competency, investigating complaints, and upholding professional compliance with state laws and regulations.
TELEWORK OPTIONS: Please note that this position may be eligible for limited telework and is not a full-time telework position. Upon hire into this position, the agency requires the incumbent to be in the position for 90 days before a specific telework schedule may be submitted for consideration.
Minimum Qualifications
• Experience completing investigations as demonstrated by prior investigative or professional experience in conducting thorough interviews and research and applying analytical skills
• Experience effectively collecting, comprehending, and verifying information through interviews and other sources with a preference for the Department’s investigative practices or previous state or local government administrative investigations practices
• Experience accurately interpreting complex regulations and statutes
• Experience comparing, and appropriately applying, information collected to complex regulations and statutes and recommending appropriate outcomes based upon internal procedures
• Experience accurately documenting findings in accordance with policy and procedure
• Strong oral and written communication skills and proofreading skills
• Experience effectively utilizing Microsoft Office and Adobe products with preference for intradepartmental software programs and databases
• Experience performing and completing assignments accurately and independently with limited supervision
• Excellent organizational skills to include experience successfully managing a regular caseload with multiple ongoing activities and tasks
• Commitment to customer service with the ability to effectively and appropriately interact with the general public, Department staff, and members of other departments and agencies
Additional Considerations
*Equivalent work experience with Public Administration, Public Policy, Criminal Justice, or similarly related field preferred.
*Experience investigating, analyzing, and documenting findings regarding regulatory matters and/or working in a detailed investigations environment with progressive responsibility is desirable.
*The successful candidate will be required to pass a national fingerprint-based background check.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
VETERAN STATUS: When applying for this employment opportunity, if you indicate you are a veteran, please provide a copy of your DD214 to personnel@dpor.virginia.gov, or via fax to (833) 654-4240, prior to the job posting closing.
LAY OFF POLICY: If you have been affected by DHRM Policy 1.3 Layoff, and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit a copy of the card by attaching it to your submitted application, or you may send it to personnel@dpor.virginia.gov, or via fax to (833) 654-4240, prior to the job posting closing.
ALTERNATIVE HIRING PROCESS: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800- 552-5019, or DBVI at 800-622-2155. Please provide a copy of your Certificate of Disability (COD) to personnel@dpor.virginia.gov, or via fax to (833) 654-4240, prior to the job posting closing.
ELECTRONIC APPLICATIONS OR RESUMES ONLY: DPOR does not accept mailed, emailed, faxed, or hand delivered applications or resumes.
BACKGROUND INVESTIGATIONS: Final candidates are subject to a background investigation. The investigation may include local agency checks, criminal record check, driving record, employment verification, verification of education, and other checks requested by the hiring authority related to the position. Please be advised if the information gathered does not coincide with the information listed on your application, your application will no longer be considered for the position.
LICENSES: Applicants must disclose any current professional or occupational registration, certification, and license(s) held by DPOR. Applicants with an active license issued by the Department of Professional and Occupational Regulation (DPOR) may be required to place their license in an inactive status while employed with the agency. Additional information may be provided by the Human Resources Office.
Veterans, AmeriCorps, Peace Corps, and other national service alumni and people with disabilities are encouraged to apply.
DPOR is an Equal Opportunity Employer.
Contact Information
Name: Human Resources
Phone: 804-367-8500
Email: www.dpor.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.