Title: DMV Administrative Specialist- Pos. # 04783 (CSMA)

State Role Title: Gen Admin Supv I/Coord I

Hiring Range: $51,627- $59,371

Pay Band: 4

Agency: Department of Motor Vehicles

Location: CSM FULL SERVICES

Agency Website: www.dmv.virginia.gov

Recruitment Type: Agency Employee Only - A

Job Duties

This position is posted for DMV Employees Only!

The Administrative Specialist for CSMA will be responsible for providing administrative and business support functions (i.e., analyze and interpret data, track costs, develop reports, contribute to team efforts, order supplies and maintain inventory, enhance office efficiencies, answer questions, problem solve, prepare correspondence, maintain recordkeeping, etc.) for the CSMA staff. In addition, the administrative specialist may also serve as the primary program source between DMV and external partners, respond to inquiries such as Constituent Concerns.

Minimum Qualifications

- Knowledge of administrative policies and procedures, operations, and programs.
-Working knowledge of PCs, Microsoft Office Products, and databases.
-Strong customer service skills, communication skills, administrative writing skills, grammar skills, keyboarding skills, and problem solving skills.
-Proven ability to independently perform complex administrative and leadership responsibilities.
-Proven ability to manage office processes and procedures.
-Demonstrated ability to work cooperatively with others in a team environment and to work effectively under pressure.
- Knowledge of program management processes and methodologies.
- Knowledge of statistical analysis, data collection techniques, and program evaluation.
- Knowledge of the legislative process and ability to determine how new legislation will impact work processes.
- Ability to develop and implement procedures, guidance, analyses, and recommendations.
- Ability to manage and deliver on stakeholder expectations and lead teams to work toward a common goal.
- Ability to be resourceful, work independently, negotiate, problem-solve, gain stakeholder buy-in, and develop key relationships.

Additional Considerations

-Advanced organizational skills, the ability to manage competing priorities, and a thorough understanding of agency policies and procedures. Success in this role depends on strong communication, problem-solving, and analytical abilities to ensure district operations run smoothly and efficiently.
- Strong organizational and time-management skills for handling multiple tasks and priorities

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).

As a condition of employment, DMV will be alerted of any moving violation convictions, including suspension of license.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT.

Contact Information

Name: DMV Employment

Phone: 804-367-0528

Email: employment@dmv.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.