Title: Associate Director (Instructional Engagement & Design) #W5263

State Role Title: Prog Admin Manager III

Hiring Range:  $113,339 - $124,000/yr.

Pay Band: 6

Agency: Department of Social Services

Location: DSS HOME OFFICE

Agency Website: www.dss.virginia.gov

Recruitment Type: General Public - G

Job Duties

THIS POSITION WOULD REQUIRE THE SUCCESSFUL INCUMBENT TO REPORT TO THE OFFICE 3 DAYS A WEEK AT OUR GLEN ALLEN, VA OFFICE.

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.

The Virginia Department of Social Services, Division of Local Training and Development is currently seeking an Associate Director, Instructional Engagement and Design. In coordination with the Division Director, this position is responsible for leading strategic initiatives in the effectiveness and connection to agency priorities, development, and dissemination of training and communication services across the state for the Division of Local Training and Development (LTD).

The Associate Director position plays a critical role in ensuring high-quality training content, cutting-edge instructional technologies, and effective communications that serve both internal and external stakeholders statewide. This position will also provide direct support to the division as a senior leader (in collaboration with the Director and the Budget and Operations Manager and the Associate Director of Training Programs and Delivery and the eLearning and Curriculum Development teams) in the Division of Local Training & Development. Serves as a designated lead in the absence of the Division Director as assigned.

Minimum Qualifications

• Extensive background and progressively responsible experience in training, instructional technology, and public sector communications.
• Significant experience in a leadership role in training, instructional design and technology, and public sector communications.
• Demonstrated success in managing successful teams, leading large-scale projects, and building cross-sector partnerships.
• Strong knowledge of effective and modern instructional design methodologies, learning management systems, adult learning theory, and digital communication strategies.
• Experience writing federal reports and interpreting federal regulations.
• Demonstrated experience in project management and project management tools and software.
• Knowledge of strategic analysis and planning practices.
• Knowledge of needs assessment and analysis, as well as evaluation methodologies.
• Ability to manage budgets and engage vendors and contractors effectively in the state's procurement process.
• Demonstrated ability to prepare and deliver presentations to staff and management.
• Excellent oral and written communication skills.
• Must be proficient in the use of document management systems; proficient in Windows, Internet and MS Office (Excel, Word, PowerPoint); and in utilizing a Learning Management System.
• Must have valid driver's license.
  

Key competencies:

Leading Change - the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this leadership competency is the ability to establish a direction for the division and to implement it in a continuously changing environment.

Leading People - the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this leadership competency is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

Results Driven - the ability to meet organizational goals and customer expectations. Inherent to this leadership competency is the ability to make decisions that produce high-quality results by applying functional and technical knowledge, analyzing problems, and calculating risks.

Business Acumen - the ability to manage human, financial, and information resources strategically.

Building Coalitions - the ability to build coalitions internally and with other Federal agencies, State and local governments, or nonprofit and private sector organizations to achieve common goals.

Know the Business - The ability to understand how businesses and strategies work, and how current and possible future policies, practices, trends, technology, and information affect the organization.

Develop Others - Delegates responsibility and provides people with the opportunity to develop new skills, strengthen areas needing improvement, carry out challenging assignments, and accept new responsibilities. Empowers others by conveying confidence in other’s ability to be successful.

Additional Considerations

• Experience working with state or local government agencies in health and human services.
• Demonstrated experience with accessibility and compliance standards in training and communications.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The selected candidate is required to file a Statement of Economic Interests form pursuant to the Code of Virginia § 2.2-3114, as a condition of employment. The filing must be completed on or before the first day of employment and annually thereafter on or before February 1. The selected candidate is required to complete the Statement of Economic Interest training within 2-months of becoming a state filer and at least once during each consecutive period of two calendar years commencing on the first odd-numbered year thereafter. For more information, please visit http://ethics.dls.virginia.gov/.

Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.

VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Please be advised that this position may be approved for limited telework by the discretion of the Division Director.

Selected candidate may be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Frequent in-state, overnight travel may be required. Selected candidate(s) may be required to use their personal vehicle or state vehicle as available for business use.

To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.

The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.

VDSS does not provide sponsorship.

VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.

If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply.

Contact Information

Name: VDSS - Division of Human Resources

Phone: dssrecruitment@dss.virginia.gov

Email: dssrecruitment@dss.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.