Title: Learning and Development Consultant, Sr.
State Role Title: Trainer and Instructor III
Hiring Range: $54.00 - $60.00 Hourly Rate
Pay Band: 5
Agency: Department of Social Services
Location: DSS HOME OFFICE
Agency Website: https://dss.virginia.gov/
Recruitment Type: General Public - G
Job Duties
At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.
We have an exciting opportunity to join our team as a Learning and Development Consultant, Sr. with the Virginia Department of Social Services!
The Learning and Development Consultant, Sr., reports to the Chief Learning Officer and is a strategic leadership development partner that is responsible for designing, delivering, and evaluating high-impact learning programs that build leadership capacity at all levels of the organization. This role focuses on leader development, enterprise-wide coaching initiatives, and organizational culture change through innovative and inclusive learning strategies. The position requires significant coaching experience, cross-functional collaboration, and the ability to influence through thought leadership.
The Learning and Development Consultant, Sr., provides direct support to VDSS employees, leaders and individual contributors, at every level of the agency. This role will work closely with senior leadership team members, managers, subject matter experts, human resources professionals, other learning and development professionals, and external vendors to identify skill gaps, assess training needs, and provide learning and development solutions.
Minimum Qualifications
• Considerable experience applying principles and practices of adult learning and design to diverse business goals and projects
• Considerable work experience collaborating with leaders (supervisor through executive leadership), teams and vendors on defining project needs, evaluating and assessing learning outcomes for continuous improvement, implementing programs to support organization, team and individual learning and development goals
• Demonstrated experience designing and delivering learning experiences (digitally and in-person) for a variety of learners (employees and leaders) in a hybrid workplace
• Experience coaching employees and organizational leaders through change, transition, promotion/growth, or in leading others
• Agility using new and existing design and productivity applications such as Articulate, Camtasia, Canva, MS Teams, and Zoom
• Experience designing, conducting, and continually assessing learning and development needs in a complex environment using quantitative and qualitative data inputs.
• Experience successfully managing multiple learning projects independently and in team environments
• Strong professional writing and communications skills with a customer centric approach
• Experience interpreting and applying accessibility requirements to learner needs and engagement
• Ability to adapt to changing needs and priorities.
Additional Considerations
• Experience successfully leading teams and projects at various levels of the organization.
• Certified learning professional, coach or strength-based assessment practitioner, instructional design background, diverse skills (technical, programmatic and human) in training design and delivery.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.
The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.
VDSS does not provide sponsorship.
VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.
Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.
Please be advised that this position may be approved to work onsite for three days per week and work remotely for two days per week.
Contact Information
Name: Human Resource Division
Phone: dssrecruitment@dss.virginia.gov
Email: dssrecruitment@dss.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.