Title: Circulation Manager

State Role Title: Library Specialist III

Hiring Range: Based on qualifications & experience

Pay Band: 5

Agency: Virginia Military Institute

Location: Virginia Military Institute

Agency Website: 

Recruitment Type: Agency Employee Only - A

Job Duties

The Head of Circulation position leads and supervises staffing, training for the Service Desk which is open year-round up to 18 hours per day and often 7 days per week. This position is responsible for Library circulation workflows, procedures, and policies; building security; and collections inventory and maintenance. This position reports to the Director of the Library.

Essential Job Duties
• Provides leadership for the Service Desk which includes customer service, staffing, coordination of service desk coverage, applying knowledge of policies and complex automation systems to circulation of library materials.
• Provides training and supervision of (1part-time staff member, and approximately 23 Cadet Assistants).
• Responsible for the advertising, interviewing, hiring, training and supervision of Cadet Assistants.
• Responsible for the maintenance of the library’s physical collections, including re-shelving, shifting, and inventory.
• Fluency in the circulation module of the library’s integrated system – FOLIO – into which policies have to be translated into action.
• Collaborates with VMI’s Information Technology Department to address technology issues with library services.
• Oversees building security, in partnership with VMI Police and Physical Plant Lock Shop.
• Coordinates, communicates, and assesses opening, closing, security, and weather- related policies involving use of the building.
• Sets, updates, and communicates the library’s circulation policies, operating hours, and special notices and events in collaboration with offices Post-wide.
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree
• Management experience
• Fluency with FOLIO’s basic circulation functions.
• Ability to work independently, actively seek satisfactory resolution of problems, be flexible and accountable, manage competing responsibilities, prioritize tasks, and consistently meet deadlines.
• Ability to establish and maintain effective working relationships with colleagues, faculty, staff, and cadets in a higher education environment.
• Demonstrated ability to provide outstanding customer service and a commitment to public service.
• Effective interpersonal and communication (verbal, written, listening) skills.
• Proven ability to maintain confidentiality, sound judgment, and discretion in all areas of work.
• Proficient in Microsoft Office Suite.

Additional Considerations

• Experience working in an academic library or higher education information center.
• Familiarity with Springshare LibGuides.

Physical
• Must be able to perform essential duties satisfactorily with reasonable accommodation.
• Essential physical requirements of the job are sitting, talking, typing, kneeling, standing, pulling, grasping, seeing, balancing, crouching, walking, lifting, tactile sense, hearing, stooping, reaching, pushing, fingering, repetitive motions, talking.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Tamara Wade

Phone: 5404647134

Email: wadete@vmi.edu

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.