Title: Director, Office of Licensure and Certification

State Role Title: Gen Admin Manager III

Hiring Range: $130,000 - $160,000

Pay Band: 7

Agency: Virginia Department of Health

Location: LICENSURE & CERTIFICATION OFF

Agency Website: www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health (VDH) is seeking a strategic, experienced, and mission-driven leader to serve as the Director of the Office of Licensure & Certification. This position plays a critical role in safeguarding the health, safety, and rights of patients by ensuring regulatory compliance and licensing of healthcare facilities and services across the Commonwealth of Virginia.

The Director will oversee regulatory licensing programs, develop and implement policies, lead a team of professionals, and engage with stakeholders to uphold the highest standards of care and safety in Virginia's healthcare system.

Key Responsibilities:

- Provide executive leadership and strategic direction for the Office of Licensure & Certification (OLC).

- Oversee the licensing, inspection, and regulation of a wide array of healthcare facilities, including hospitals, nursing homes, home care organizations, hospice facilities and other entities governed under state law.

- Ensure compliance with applicable federal and state laws, regulations, and accreditation standards.

- Supervise and guide program managers, inspectors, and administrative staff; foster a high-performance culture with a focus on accountability, transparency, and continuous improvement.

- Collaborate with internal VDH leadership, other state agencies, healthcare providers, and community stakeholders to support policy development and improve healthcare quality and access.

- Responds to legislative inquiries, prepare reports for the General Assembly, and participate in regulatory development and review.

- Monitor program effectiveness and make recommendations for process improvement and policy reform.

- Manage the Office of Licensure & Certification’s budget and resources effectively.

Minimum Qualifications

- Progressive experience in healthcare regulation, licensing, or administration, in a leadership, managerial or supervisory role.
- Strong working knowledge of federal and Virginia laws and regulations governing healthcare facility operations.
- Proven ability to lead complex programs, motivate, manage teams, and interact effectively with stakeholders at all levels (internal teams, external partners, and government entities).
- Must have formal supervisory experience with direct reports, including responsibility for performance management, employee coaching, administering progressive discipline, and overseeing training and staff development.
- Excellent written and verbal communication skills, including the ability to interpret and present administrative regulations and policy information clearly.
- Experience in policy development, processes, regulatory compliance, and program evaluation.
- Demonstrated knowledge of national, regional and state health care issues, health care service delivery, organization, operations and management.
- Knowledge of management information systems, modern business practices and sound financial management principles; ability to interpret and consistently apply public law and regulations.

Additional Considerations

- Experience in state or federal regulatory agencies or health care accreditation bodies (e.g., CMS, DHP, DPOR, The Joint Commission, Leapfrog Group etc.)
- Nursing leadership or healthcare administration background and experience.
- Demonstrated experience with legislative processes, public hearings, or regulatory writing.
- Knowledge of quality improvement practices and data-driven decision-making in a regulatory setting.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Tyrell Noel

Phone: 804-305-9796

Email: tyrell.noel@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.