Title: Recovery Residence Quality Assurance Coordinator

State Role Title: Prog Admin Specialist II

Hiring Range: Up to $75,000

Pay Band: 5

Agency: Dept Behavioral Health/Develop

Location: Central Office

Agency Website: www.dbhds.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Behavioral Health and Developmental Services (DBHDS) is seeking a motivated individual to fulfill the role of Recovery Residence Quality Assurance Coordinator. The incumbent will play a crucial role in ensuring the highest standards of safety, support, and services for individuals living in recovery residences across the Commonwealth of Virginia. This position will require an individual to maintain accurate records of quality assurance inspections conducted on recovery residences throughout the Commonwealth and provide corrective action plans. Additionally, this position is expected to report findings concisely and clearly to the Substance Use Quality Assurance Manager, as well as other key individuals.

Primary responsibilities include:
• Overseeing and implementing quality assurance programs to ensure that recovery residences are adhering to state and county health and safety regulations, internal policies, and are recovery focused.
• Regularly inspecting and evaluating recovery residences to ensure that they are meeting compliance standards based on local, state, and federal regulations.
• Providing recovery residences with areas of improvement and actionable feedback to address any deficits.
• Working alongside DBHDS, quality management, additional internal offices, and recovery residences organizations in the development of quality assurance measures, quality improvement plans, processes to report deaths and serious injuries for recovery residences and monitoring those plans to ensure their effectiveness.

Minimum Qualifications

• Specialized training in substance use disorders, treatment and recovery, and quality assurance.
• Demonstrated understanding of the dynamics of substance abuse, recovery supports, recovery capital concepts, and various recovery methods (e.g., 12-step programs, Recovery Wellness Plans, MAT, MI).
• Familiarity with recovery residence communities and resources and other support services relevant to individuals in recovery.
• Experience conducting audits, inspections, developing and implementing quality assurance procedures, and maintaining compliance with regulatory standards (e.g., federal, state and local health and safety regulations, NARR, Oxford House, SAMHSA).
• Experience in tracking, documenting, and reporting quality levels related to risk management.
• Experience in the development of processes and procedures to capture, investigate, and document problem areas.
• Progressively responsible experience in program development, data tracking, and interpretation of health and safety policies and regulations.

Additional Considerations

• Professional experience working in addiction services.
• Experience working in peer recovery supports, substance use community outpatient, Intensive outpatient or residential treatment services.
• Certified Peer Recovery Specialist
• Certified Substance Abuse Counselor

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is eligible, however not guaranteed, for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.

For consideration, interested applicants must apply by completing the online application. A resume may also be included with your submission. However, emailed, faxed, and hand-delivered applications and/or resumes will not be accepted. This position is open until filled; however, applications/resumes will begin to be reviewed within seven (7) business days of the date of this posting. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization, please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly.

For any technical assistance with the jobs.virginia.gov website, please contact applicantinquiry@dhrm.virginia.gov.

Contact Information

Name: ShaKiera Miles

Phone: N/A

Email: shakiera.miles@dbhds.virginia.gov - Inquiries Only/No Submissions, to include resumes.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.