Title: 00154- Dispatcher

State Role Title: Dispatcher

Hiring Range: $29,772 - $30,000

Pay Band: 3

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: www.nsu.edu

Recruitment Type: General Public - G

Job Duties

Norfolk State University’s Police Department invites applicants for the position of Dispatcher/Emergency Coordinator I. The Emergency Coordinator performs a variety of communication and operational duties in support of public safety to the University community. The successful candidate will:

1. Prioritize all emergencies and non-emergency calls received and appropriately disseminate request for routine assistance and emergency services.
2. Monitor all audio and video surveillance equipment, operate the Virginia Criminal Information Network and the National Crime Information Center computer terminal and two way hand-held radios.
3. This position is considered essential personnel which means that the successful candidate will be required to come to work or be called in to work in cases of emergency, inclement weather or other staff shortages on all shifts. Must be able to Work 12 hour shifts 

EEO STATEMENT
NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities and veterans to apply.

Minimum Qualifications

1. Basic knowledge of work activities of a Police Department/Law Enforcement agency.
2. Skilled in keyboarding and use of Microsoft Office Suite.
3. Ability to work rotating shifts including nights, holidays and weekends.
4. Ability to communicate clearly and concisely.
5. Ability to interpret policies and procedures.
6. Experienced in dealing with the public and working in an office setting.
7. Must be able to obtain Basic Dispatcher certification within one year of hire.
8. High School diploma or an equivalent combination of education and training that provides the requisite knowledge, skills, abilities and experience.
9. Skilled in the use of communication equipment including two-way transmitter, computer systems, and video surveillance equipment.

Additional Considerations

1. Previous experience with Law Enforcement regulations to include incident reports and crime classifications.
2. Certification as a Certified Emergency Coordinator, or ability to complete course within 6 months or less of employment.
3. Previous experience and certification in the Virginia Criminal Information Network (VCIN) and National Crime Information Network systems (VCIN) or ability to obtain certification.
4. Previous experience with surveillance equipment.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

LIST OF AUTOMATIC DISQUALIFIERS

Criminal History
1. Conviction of any felony or any crime involving moral turpitude (crimes contrary to justice, honesty, or good morals).
2. Conviction of any Class 1 or Class 2 misdemeanor, including traffic violations, or the Virginia State Law equivalent within the last five (5) years.
3. Any conviction of Domestic Violence, including simple assault against a domestic or partner, spouse, child or parent.
4. Any individual falling into any of the aforementioned criminal history categories, prior to conviction, that enters a plea agreement or other form of sentencing disposition to the reduction of charges will be disqualified from the entry process.
5. Commission of undetected crimes of a serious or repetitive nature.

Traffic Violations
1. Five (5) or more negative points on a Virginia Operator’s License or the equivalent for out of state licenses, and/or two (2) moving violations in any state within the last twelve (12) months.
2. Any conviction of driving under the influence of drugs or alcohol, refusal to take blood or breath test, eluding police, racing, or reckless driving or leaving the scene of an accident within the last five (5)
years.

Drugs
1. Any involvement or use in the sale, distribution, or possession of illegal drugs.
2. Illegal possession of anabolic steroids within the last five (5) years.
3. Illegal possession of marijuana or a derivative thereof within the last twelve (12) months.
4. Illegal possession or use of heroin, cocaine, hallucinogens or any other schedule one (1) or two (2) drug, or any derivative thereof, as defined in the Code of Virginia within the last ten (10) years.

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia’s Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information

Name: Norfolk State University

Phone: 757-823-8160

Email: Email material not accepted.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.