Title: DMV Hearing Officer, Position No. 01272
State Role Title: Hearing Legal Services Officer II
Hiring Range: $82,700.00 - $95,105.00
Pay Band: 5
Agency: Department of Motor Vehicles
Location: HEARINGS OFFICE
Agency Website: www.dmv.virginia.gov
Recruitment Type: General Public - G
Job Duties
The Virginia Department of Motor Vehicles is looking to hire a Hearing Officer, in our Legal Affairs Office!
The Hearing Officer reports to the Chief Hearing Officer and is responsible for conducting fair administrative proceedings (formal hearings and informal conferences) in accordance with applicable laws, regulations, and DMV policies and procedures. This role involves evaluating evidence, making determinations, and issuing decisions on various cases, including administrative disputes, regulatory compliance, and other legal matters.
DMV, headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!
Minimum Qualifications
· Considerable knowledge of the methods of planning, conducting, and deciding informal and formal administrative proceedings.
· Considerable knowledge of administrative law, due process, and regulatory compliance.
· Knowledge of administrative processes, rules of evidence, and legal standards applicable to administrative hearings.
· Understanding of administrative processes, including record-keeping, reporting, and compliance.
· Understanding of mediation and conflict resolution techniques.
· Ability to critically analyze cases, legal documents, and evidence to determine the relevant facts and conclusions of law.
· Exceptional verbal and written communication skills for preparing appropriate and accurate decisions and conveying complex information clearly and persuasively to various stakeholders.
· Strong decision-making skills to assess situations, evaluate evidence, and issue rulings.
· Ability to remain neutral and unbiased in proceedings and decision-making processes.
· Ability to comfortably and effectively conduct formal and informal administrative proceedings and present findings to diverse audiences, including stakeholders and the public.
· Ability to manage multiple cases and deadlines and make timely decision without compromising quality.
· Ability to manage sensitive situations and understand the perspectives of all parties involved.
· A solid understanding of ethical standards and a commitment to impartiality.
· Proficient skill in the use of MS Office Suite (Word, Excel, PowerPoint) and other systems related to the Hearing Officer role.
Additional Considerations
· Considerable knowledge of the Motor Vehicle Code, the Administrative Process Act, and Agency driver and vehicle records.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.
All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable.
As a condition of employment, DMV will be alerted of any moving violation convictions, including suspension of license.
Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to assess your skills in the screening process properly. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Contact Information
Name: DMV Employment
Phone: (804) 367-0528
Email: employment@dmv.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.