Title: Administrative Staff Assistant, Northern Virginia, (W1689)
State Role Title: Gen Admin Supv I/Coord I
Hiring Range: $50,000 - $60,000, (salary commensurate with experience)
Pay Band: 4
Agency: Department of Social Services
Location: DCSE NORTHERN VIRGINIA
Agency Website: www.dss.virginia.gov
Recruitment Type: General Public - G
Job Duties
The Virginia Department of Social Services (VDSS) engages families for success. Its Division of Child Support Enforcement (DCSE) manages nearly 251,000 cases to ensure that child support payments of $590 million per year reach families across the Commonwealth. Support Enforcement Specialists establish and sustain helping relationships with parents who have payment obligations as well as parents who depend on those payments.
This position is responsible for being the confidential Executive Assistant to the District Manager in the DCSE Northern Virginia District Office, providing administrative and clerical support. Duties may include: composing and processing correspondence; responding to requests for information; being a liaison with Human Resources and Office of General Services staff, vendors, leasing, maintenance, personnel; preparing and submitting monthly statistical reports; processing and tracking personnel vacancies; procurement in compliance with state procurement regulations; maintaining office supply inventory; coordinating travel arrangements; maintaining confidential files and assisting with training and will provide direct support to the Division of Child Support Enforcement.
Minimum Qualifications
Experience performing a variety of secretarial duties associated with the administrative duties of an executive office.
Knowledge of legal terminology and procedures.
Excellent verbal and written communication skills including positive customer services skills. Exceptional organization skills and professional demeanor when dealing with Department and Division personnel and the Division's clients.
Considerable skill in use of Windows Office Suite, skill in drafting, formatting, and editing written correspondence.
Ability to:
-Handle a wide range of sensitive communications and situations
-Plan, prioritize, and organize workflow to accommodate peak periods
-Meet deadlines and make independent decisions
-Maintain automated and manual files
-Be flexible and adapt quickly to change
-Collect, organize and document information and prepare required documents and process appropriately
-Interpret policy and procedures
-Ability to manage procurement and travel expenditures
Additional Considerations
-Work experience in Child Support enforcement
-Work experience in a human services environment
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth's Teleworking policy on a case-by-case basis.
To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (RMS) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position.
VDSS values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.
Virginia Department of Social Services does not provide sponsorship. The Virginia Department of Social Services is an Equal Opportunity Employer and encourages diversity within its workforce.
We are a “Virginia Values Veterans” (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application or resume. Minorities, Individuals with disabilities, Veterans and people with National Service experience are encouraged to apply. For more information about our employment practices, please visit our “Vision, Mission and Strategic Plan”. Multiple positions may be filled from this recruitment within 90 days of the closing date.
In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.
If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (RMS) employment site when you apply.
Contact Information
Name: Division of Human Resources
Phone: dssrecruitment@dss.virginia.gov (applications/resumes or any other supporting documents are not accepted)
Email: dssrecruitment@dss.virginia.gov (applications/resumes or any other supporting documents are not accepted)
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.