Title: Staffing Coordinator

State Role Title: Admin and Office Spec III

Hiring Range: Commensurate with experience

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Piedmont Geriatric Hospital

Agency Website: https://www.pgh.dbhds.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Staffing Coordinator is responsible for ensuring adequate and consistent nursing coverage across all units by maintaining the master nursing schedule and completing monthly and daily staffing assignments in accordance with established standards. This position monitors call-ins, arranges replacement staffing, and coordinates with Unit Coordinators (UCs) and Shift Supervisors to meet staffing needs, utilizing voluntary or mandatory overtime only as necessary. The coordinator maintains confidentiality of all staff information, carries the staffing cell phone to respond to and coordinate staffing needs in real time, and ensures schedules are accurate, timely, and reviewed prior to posting. Additional responsibilities include collecting census sheets, verifying patient trip coverage, maintaining updated staff contact information, and assisting during critical staffing shortages. The Staffing Coordinator demonstrates strong communication, problem-solving, and decision-making skills, maintains cooperative working relationships, and exercises sound judgment while adhering to hospital scheduling policies and safety standards. Participation in meetings, training, and ongoing performance development is required to ensure effective support of nursing operations.

Minimum Qualifications

Experience in scheduling, staffing coordination, or administrative support within a healthcare setting preferred.
Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
Proficient in Microsoft Office applications (Word, Excel, Outlook) and able to learn hospital scheduling software and databases.
Excellent communication and interpersonal skills; able to work collaboratively with nursing leadership and staff at all levels.
Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
Ability to exercise sound judgment, follow policies and procedures, and make staffing decisions under pressure.
Availability to work varied hours, including weekends and holidays, as staffing needs require.

Additional Considerations

Prior experience in a hospital setting preferred

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application Requirements: Applications and résumés for this position are accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System only. Interview decisions will be based solely on the information provided in your electronic application and/or résumé. Please ensure you detail all relevant work experience clearly and specifically; we will not make assumptions about your qualifications. 

You will receive confirmation of receipt once your application and/or résumé has been successfully submitted. To check the status of your application, refer to “Your Application” in your account. 

Background Investigation: All applicants are subject to an extensive background investigation and a pre-employment drug screening. This investigation may include fingerprint checks (State Police, FBI), local agency checks, Department of Social Services/Child Protective Services checks, employment verification, and verification of education relevant to the position. 

Under Virginia Code § 37.2-314 and 37.2-408.1, the Department of Behavioral Health & Developmental Services is prohibited from employing or using as volunteers, persons who have been convicted of specific (“barrier”) crimes or persons who may be the subject of pending (“barrier”) charges as listed under Virginia Code § 19.2-392.02.

Reasonable Accommodations: Reasonable accommodations are available to individuals with disabilities during the application and/or interview process in accordance with the Americans with Disabilities Act. If you require assistance or accommodation, please notify Human Resources at 804-766-3322 during business hours (8:00 a.m. to 4:30 p.m.). 

Equal Opportunity: Piedmont Geriatric Hospital (PGH) is committed to conducting all aspects of human resource management without regard to race (or traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, and pregnancy, childbirth, or related medical conditions.* There shall be no retaliation against anyone making allegations of violations of this policy. 

Veteran Preference: Piedmont Geriatric Hospital (PGH) is a Virginia Values Veterans (V3) certified employer and provides hiring preference to qualified veterans and service members. We highly encourage veterans, active members of the Virginia National Guard, and U.S. Military Reserve members to apply and respond accordingly on the state application. 

Benefits: Piedmont Geriatric Hospital (PGH) offers a comprehensive benefits package, including your choice of health plans, paid life insurance, retirement plans, 13 paid holidays, annual leave, family personal leave, sick leave, employee discount programs, and more! 

Contact Information

Name: PGH Human Resources

Phone: 804-766-3322

Email: pgh.hr@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.