Pay Band: 2

Agency: Department of General Services (DGS)

Location: Richmond, VA 

Agency Website: www.dgs.virginia.gov 

Recruitment Type: General Public – G

The DGS Division of Capital Square Services (DCSS) is hiring for a Parking Administrative Assistant. DCSS's mission is to deliver high-quality, cost-effective, and timely services that enable state agencies to conduct business efficiently in a safe and healthful environment. As part of DCSS's Bureau of Parking & Badging, the Parking Administrative Assistant supports this by providing data entry and other administrative support for day-to-day parking operations. DCSS manages 21 parking facilities at the Seat of Government and Westmoreland, totaling over 8,000 parking spaces controlled by the Department of General Services.

Job duties include, but are not limited to: 

• Enter and update parking information in AIMS, our parking management system.
• Assist and provide temporary hang tags to month-to-month parking customers and for agencies' visitor parking requests.
• Activate and de-activate access cards for parking as needed.
• Manage Accounts Receivable for parking office, including reviewing invoices, entering payments into PeopleSoft, and following up on outstanding payments.
• Perform parking facilities inspections to ensure cleanliness and safety, including contacting custodial contractor for any cleaning issues and scheduling maintenance with the Bureau of Facilities Management as needed.
• Answer phones and respond to verbal and written inquiries concerning parking in a timely and professional manner.
• Assist at the front desk when needed.

We’ve got great benefits! 

DGS offers excellent health benefits at affordable pricing, pre-tax spending accounts, paid life insurance, paid Short- and Long-Term Disability benefits, paid holidays, vacation, and other leave benefits, wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching. Additionally, supplemental bus passes, ride share, or parking are available and DGS is a qualifying employer for the Public Service Loan Forgiveness Program.  

Minimum Requirements

• Knowledge of parking program operations and administration.
• Experience performing data entry.
• Excellent communication and customer service skills resulting in positive, helpful, effective oral and written communications.
• Excellent attention to detail and computational skills.
• Excellent organizational skills, including the ability to manage time wisely and successfully handle multiple priorities and tasks.
• Ability to work both independently and in partnership with staff.
• Strong computer skills, including experience with spreadsheets, word processors, and email.

Visa sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire. 

The selected candidate must also pass a criminal background check. 

Additional Considerations 

• Knowledge of the DGS parking program.
• Experience using an automated parking management system.
• Facility inspection experience.
• Office management experience.
• Experience with billing and accounts receivable.
• Experience using PeopleSoft accounting system.

Special Instructions 

The online state application must contain all required information and fully respond to questions to be considered for this job opportunity. Please be sure that all of your relevant qualifications and considerations are specifically addressed in your submitted application. 

Online applications should be submitted via jobs.virginia.gov. 

Fax, e-mail, or mail applications will not be accepted. For assistance or computer access, please visit your local Virginia Employment Office or contact our office jobs@dgs.virginia.gov or 804-786-3910.  

You will be provided a confirmation of receipt when your application has been successfully submitted. Applications will continue to be accepted until a suitable pool of candidates is received, but this position may be closed at any time after November 4, 2025. Please refer to the “Your Application” page in your account to check the status of your application for this position. Applicants in need of accommodation during the application and/or interview process may contact DGS at 804-786-3910 for assistance.    

Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire. DGS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

The selected candidate must also pass a criminal background check prior to the first day of employment.

Applicants that indicate they have preferential hiring rights in the form of a yellow form or blue card must submit these to our office prior to the closing of the posting, in accordance with DHRM policy 1.30. Please note that only current and former employees of the Commonwealth of Virginia that will be or have been laid off are eligible for preferential hiring rights. 

The Virginia Department of General Services is an equal opportunity employer and a proud Virginia Values Veterans (V3) Certified employer. Individuals from minoritized groups, individuals with disabilities, veterans, and individuals with AmeriCorps, Peace Corps, and other national service experience are encouraged to apply.  

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. 

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process. 

Contact Information  

Name: DGS Human Resources  

Phone: 804-786-3910  

Email: jobs@dgs.virginia.gov