Title: Receptionist (Weekends)

State Role Title: Admin and Office Spec I

Hiring Range: $20.00 - $25.00 / Hour

**Probationary period will start over effective hire date for all state employees**

Pay Band: 1

Agency: Dept of Veterans Services

Location: Puller Veterans Center

Agency Website: www.dvs.virginia.gov

Recruitment Type: General Public - G

Job Duties

Receptionist/Fire Alarm Monitor. Answer multi-line phone, transfer calls to proper individuals. Monitor fire alarm system and the facility cameras. Assist residents, resident’s family members, guests and visitors.

Meal Tickets. Sell meal tickets to guest, family members and facility employees. Work with vending machine representative to receive refunds and disperse refunds.

Recordkeeping. Make initial record of cash received for employee meals. Responsible for keeping a daily log of activity going on for shift being worked. Give or receive report from guard or coworker. Receive daily mail, log all medication into the Pharmacy logbook and call the units to come pick it up and sign the medication release. Handles all vending machine transactions. Records all reimbursements and communicated vending issues to supervisor.

Other Duties- Performs other duties as assigned to meet the overall needs of the facility.

May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Minimum Qualifications

Computer experience

Basic Math skills

Knowledge of front desk operations including greeting visitors, answering phones, routing calls, and managing sign-in procedures.

Knowledge of basic office practices such as scheduling, filing, data entry, and document handling.

Knowledge of customer service standards in a healthcare or long-term care environment.

Knowledge of emergency procedures and visitor protocols within a skilled nursing facility.

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

You will be provided with a confirmation of receipt when your application and / or resume is submitted successfully. Please refer to "your application" in your account to check the status of your application for this position.

The commonwealth does not provide sponsorship; therefore, applicants must be a Citizen or National of the United States, a lawful permanent resident, or an alien authorized to work.

Excluding current DVS employees, the selected candidate must pass a criminal background check.

For consideration for this position, candidates MUST apply online at wwww.jobs.virgnia.gov. Applicants are encouraged to be specific regarding job-related knowledge, skills, and abilities. Resumes are encouraged but do not substitute submittal of the online application. Applications submitted via postal mail, email, or fax will not be considered. Please contact Human Resources if you need assistance.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative hiring process. To be considered for this opportunity, applicants will need to provide their Certificate of Disabilities (COD) provided by the Certified Rehabilitation Counselor within the Department of Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable to DARS to get their Certificate of Disability.

If you need to obtain a Certificate of Disability, use this link:
https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019

Contact Information

Name: Beth Rinker

Phone: Beth.Rinker@dvs.virginia.gov

Email: Beth.Rinker@dvs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.