Title: Program Support Technician (SORT): Division of Institutions

State Role Title: Admin and Office Spec III

Hiring Range: $37,495 - $52,770

Pay Band: 3

Agency: Dept of Corr - Central Admin

Location: Greensville Correctional Ctr

Agency Website: vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

Provides program, administrative, and clerical support to the staff members of the Sex Offender Residential Treatment (SORT) Program.

Responds to instructions and feedback of supervisors in a constructive manner in order to improve personal performance.

Provides administrative oversight of non-clinical program activity including, but not limited to, inmate records management, inmate movement, and referral processing/assignment, coordination of admissions/discharges in compliance with OPs, DBHDS Licensure requirements and other required standards. Supervises offender workers if needed.

Is responsible for tracking and processing SORT program referrals.

Provides secretarial and clerical duties for SORT program staff and participates as a non-clinical member of the SORT program team.

Develops, inputs, and organizes program data into comprehensive database for statistical collection, retrieval, and analyses. Maintains database of inmate information.

Monitors office supply inventory and generates purchase requests when items are required. Maintains library of books, periodicals, videos, and resource materials for program offenders. Maintains separate library of books, professional journals, videos, and resource materials for staff.

Maintains Department of Behavioral Health and Development Services (DBHDS) licensing manual and documentation.

As needed, develops program supply orders. Tracks arrival of orders and supervisor of problems or discrepancies. Reviews invoices from vendors and contractors and coordinates the process accordingly.

Minimum Qualifications

Working knowledge of office practices, procedures, and standard office equipment (computers, fax machine, typewriters, etc.).

Knowledge of computer processing and software such as Microsoft Word, Access, PowerPoint, and Excel.

Knowledge of rules and regulations related to records storage, maintenance, release, and confidentiality.

Ability to build and manipulate database / information management programs, including Microsoft Access, and website technology.

Demonstrated ability to follow written and oral directives.

Demonstrated ability to create, retrieve, and manage data files. Knowledge of DOC policy and procedure, American Correctional Association (ACA) standards, and Department of Behavioral Health and Developmental Services (DBHDS) licensure requirements.

Knowledge of DOC and Department of Accounts (DOA) policies and procedures including the Virginia Prompt Payment Act.

High School diploma or equivalent.

Post-high school training in computer software and data manipulation or related advanced degree preferred.

Experience in maintaining records, managing data sets, and general clerical skills.

Training and / or experience in supervision of staff preferred.

Additional Considerations

Training and / or experience in supervision of staff preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

If selected as a finalist with the VADOC, candidates can expect the following:

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.

Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.

VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services.

Contact Information

Name: Christina Payne

Phone: (804) 971-6084

Email: Applications submitted via email will not be considered.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.