Title: Associate Deputy Commissioner for Quality and Provider Management

State Role Title: Gen Admin Manager IV

Hiring Range: up to 216,000

Pay Band: 8

Agency: Dept Behavioral Health/Develop

Location: Dept Behav Hlth & Develop Svcs

Agency Website: https://dbhds.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Department of Behavioral Health and Developmental Services (DBHDS) is seeking an executive leader to serve as the Associate Deputy Commissioner for Quality and Provider Management. This role partners with the Deputy Commissioner of Community Services to lead statewide quality, licensing, human rights, and risk management initiatives—strengthening provider oversight, promoting person-centered care, and advancing system transformation across Virginia’s community behavioral health and developmental services.
• Provide executive leadership for the Quality and Provider Management divisions, aligning strategy, policy, and operations.
• Drive continuous quality improvement, risk mitigation, and compliance oversight across community providers and statewide programs.
• Lead and support licensing, human rights, and regulatory initiatives; convene and guide internal/external workgroups to deliver measurable outcomes.
• Interpret and advise on legislative, policy, and operational issues impacting the community system; recommend actionable strategies and improvements.
• Build trusted relationships with CSBs, providers, advocates, partner agencies, and legislators; represent DBHDS in public forums and meetings.
• Develop leaders and staff through clear expectations, coaching, delegation, and timely performance feedback.
• Steward public resources and budgets to ensure effective, efficient, and compliant use of funds.

Minimum Qualifications

• Extensive executive-level leadership and administrative management experience, preferably in health, behavioral health, or human services.
• Demonstrated success leading statewide or multi-year system transformation efforts.
• Strong knowledge of behavioral health, substance use disorder, and/or developmental disability service systems and the continuum of care.
• Experience with quality management, provider oversight, licensing/regulatory compliance, risk management, and/or human rights protections.
• Proven ability to synthesize complex information and translate data into actionable policy and practice.
• Exceptional relationship-building skills with diverse stakeholders (agencies, providers, consumers, advocates, legislators).
• Excellent written and verbal communication skills, including public presentation and facilitation of productive meetings.
• Ability to prioritize competing demands, exercise sound judgment, and lead effectively through change.
• A valid Driver's License is required. This position requires regular in-state travel and may require occasional evening/weekend meetings based on stakeholder needs.

Additional Considerations

• Advanced education in public health, healthcare administration, or human services
• Considerable experience managing large public sector budgets
• Previous experience managing public sector transitions

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is eligible, however not guaranteed, for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.

For consideration, interested applicants must apply by completing the online application. A resume may also be included with your submission. However, emailed, faxed, and hand-delivered applications and/or resumes will not be accepted. This position is open for five (5) business days from the date of this posting. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization, please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly.

For any technical assistance with the jobs.virginia.gov website, please contact applicantinquiry@dhrm.virginia.gov.

Contact Information

Name: Jordan Shell

Phone: 804-930-4484

Email: jordan.shell@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.