Title: CLRT Admin Support Specialist #W0178

State Role Title: Admin and Office Spec III

Hiring Range: $16.27 - $23.34 per hour

Pay Band: 3

Agency: Virginia Department of Agriculture

Location: VDACS CENTRAL HEADQUARTERS

Agency Website: https://www.vdacs.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Agriculture and Consumer Services, Division of Consumer Protection, is seeking a Certification, Licensing, Registration and Training (CLRT) Admin Support Specialists for the Office of Pesticide Services. This position provides administrative support to the pesticide applicator certification, business license, and product registration programs. Duties include serving as a primary point of contact for incoming calls to the CLRT Unit; providing basic program information regarding certification, licensing, or registration requirements and routing inquiries as appropriate to program staff; data entry and accessing certification, licensing, and registration data in the database. Additional duties include the daily mailing of letters of authorization to test, score letters, certificates, and business licenses; managing returned mail; scanning and indexing data in the electronic document management system; reconciling product registration receipts; and filing product registration related paperwork. This position involves considerable interaction with prospective and certified applicators in Virginia’s pesticide industries, pesticide businesses, and the general public to communicate program services and regulatory requirements.

Minimum Qualifications

Experience with and knowledge of current, basic office processes, equipment and procedures along with effective oral/written communication skills; demonstrated exceptional customer service skills in an office setting; and the ability to work in a fast-paced, high volume office environment. The ability to present a positive image to the public is required both by telephone and in person. Proficiency using computers to include the MS Office Suite, complex databases, and electronic document management systems. Recent experience working in an office environment to include managing calls, processing mail, data entry, filing (both electronic and paper), and explaining regulatory requirements to the public and regulated industry. The ability to present a positive image to the public is required both by telephone and in person. HS Diploma/GED required

Additional Considerations

A combination of related education, training and experience indicating possession of the preceding knowledge, skills, and abilities to include knowledge of business-oriented curriculum and previous work experience within a regulatory agency or direct experience with pesticide-related laws and regulations or similar regulations.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Immigration Reform and Control Act requires that before we can legally employ an individual, we must verify both the identity and employment authorization of the individual. VDACS uses Form I-9 to satisfy this requirement. Form I-9, instructions, and the List of Acceptable Documents can be found at https://www.uscis.gov/i-9. VDACS does not offer sponsorship for employment purposes; therefore, the selected candidate will need to be able to provide acceptable documents in accordance with Form I-9 (use link above for more details). Additionally, VDACS participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For additional assistance with this requirement, please contact hr.vdacs@vdacs.virginia.gov.

Final candidate must successfully complete a fingerprint-based criminal background check.

If you have been affected by DHRM Policy 1.30 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

Contact Information

Name: Human Resources

Phone: N/A

Email: hr.vdacs@vdacs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.