Title: Driver Training Technician
State Role Title: Admin and Office Spec III
Hiring Range: $43,050 - $49,507
Pay Band: 3
Agency: Department of Motor Vehicles
Location: Richmond, VA.
Agency Website: www.dmvnow.com
Recruitment Type: General Public - G
Job Duties
The Virginia Department of Motor Vehicles (DMV) is seeking a Driver Training Technician. The Driver Training Technician manages the application, certification, and compliance processes for various driver training-related programs. This role involves processing applications, maintaining compliance with state and DMV regulations, handling financial transactions, and supporting internal and external stakeholders.
The Driver Training Division, promotes safe driving practices by overseeing the certification and regulation of driver education and improvement programs. This division ensures that driver training schools, instructors, and programs meet state standards, facilitating the education of new and at-risk drivers to support safe and responsible driving across the state.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!
Minimum Qualifications
•Experience interpreting and explaining guidelines, regulations, policies, and procedures to customers
•Experience communicating courteously and effectively with others orally and in writing
•Experience composing correspondence, proofreading, researching, and analyzing data
•Knowledge of Virginia motor vehicle laws and regulations
•Strong communication, organizational, and data management skills
•Experience in customer service and compliance
•Knowledge of Business English and Mathematics
Additional Considerations
•Knowledge of driver training programs and their regulatory requirements
•Experience in a DMV or similar regulatory agency, especially with program support
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.
All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).
Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disability Act. Contact 804-367-9728 for assistance.
Minorities, individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TT
Contact Information
Name: DMV Employment
Phone: 804-367-0528
Email: employment@dmv.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.