Pay Band: 2

Agency: Department of General Services (DGS)

Location: Richmond, VA 

Agency Website: www.dgs.virginia.gov 

Recruitment Type: General Public – G

The DGS Office of State Mail Services (OSMS) is looking for 3 qualified candidates to join our team as a State Mail Carriers. In this role, you will deliver and collect inbound and outbound mail for approximately 90 state government entities that provide essential services across the Commonwealth. Your route will cover Capitol Square and the surrounding Richmond area. This position also requires enhanced mail screening and security responsibilities, including operating an X-ray scanner and working within a secure contaminant room. You will ensure full compliance with USPS and state regulations governing mail operations.

OSMS provides secure, reliable, and cost-effective mail and shipping services that support the day-to-day operations of Commonwealth agencies at the seat of government. Our work helps ensure information, resources, and public funds move safely and efficiently to where they are needed most. We value teamwork, accountability, and pride in a job well done. Our goal is simple: to be a trusted partner known for reliability, integrity, and continuous improvement. At OSMS, every role matters, and every delivery makes a difference.

We use modern mail processing equipment and clear procedures to handle high volumes with accuracy and care. Team members receive ongoing training and are supported in maintaining high standards for safety, security, and service. We also provide guidance and training to agencies to help them choose the right mail and shipping solutions for their needs.

Our staff collects, processes, and delivers mail using dedicated OSMS vehicles and works directly with the agencies we serve every day. The work can be physically demanding, but it is meaningful, steady, and essential to keeping government running smoothly. This role is well-suited for individuals who enjoy staying active, working independently with occasional customer service interactions, and spending time outdoors.

Job duties include, but are not limited to: 

• Receive and distribute USPS mail and interagency departmental mail along your assigned route, ensuring timely and accurate processing.
• Apply postage to collected mail with high-speed postage meters.
• Tracks postage cost by meter accounting system using appropriate cost centers and budget codes.
• Maintain accurate scanner log for Delivery and Pick up.
• Process mail using specialized equipment in a controlled setting to detect harmful devices, chemicals, etc., wearing protective outerwear.
• Adhere to stringent security and inspection guidelines.
• Assist agency personnel in understanding mail handling processes sensitive issues.

The incumbents are required to work at the workplace during an authorized closing because the positions have been designated by their division as essential to agency operations during emergencies.

We’ve got great benefits! 

DGS offers excellent health benefits at affordable pricing, pre-tax spending accounts, paid life insurance, paid Short- and Long-Term Disability benefits, paid holidays, vacation, and other leave benefits, wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching. Additionally, supplemental bus passes, ride share, or parking are available and DGS is a qualifying employer for the Public Service Loan Forgiveness Program.  

Minimum Requirements

• Valid Virginia driver’s license (or able to obtain VA license within 60 days of employment) and the ability to safely operate a vehicle in congested downtown environments.
• Familiarity with chain of custody or a similar process documenting proper receipt and handling.
• Familiarity with sorting, routing, and receiving items.
• Ability to maintain confidentiality and handle sensitive information discreetly.
• Ability to assess potentially harmful or suspicious mail and exercise sound judgment, discretion, and situational awareness.
• Strong attention to detail, including the ability to maintain precision under time constraints or high-volume conditions.
• Strong communication and interpersonal skills, including a commitment to excellent customer service and the ability to maintain professionalism when faced with stressful or unexpected situations.
• Strong time management skills, including flexibility to adapt to schedule or route changes due to weather, agency needs, or operational priorities.
• Ability to work outdoors in varying weather conditions while maintaining service quality.
• Good manual dexterity, visual acuity, ability to distinguish color, and physical stamina to lift 20–50 pounds, stand for extended periods, bend, stoop, and operate mail and screening equipment safely and effectively.

Visa sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire. 

The selected candidate must also pass a fingerprint-based criminal background check and a DMV driving records check. 

Additional Considerations 

• Knowledge of USPS regulations, postal inspection, safety practices, and security methods used in handling sensitive mail and contents.
• Experience in day-to-day mail receiving and distribution logistics.
• Experience using mail metering or other automated mailing equipment.
• Experience in security, law enforcement, inspection, or other safety-sensitive environments.
• Experience providing customer service in a government or public service environment.

Special Instructions 

The online state application must contain all required information and fully respond to questions to be considered for this job opportunity. Please be sure that all of your relevant qualifications and considerations are specifically addressed in your submitted application. 

Online applications should be submitted via jobs.virginia.gov. 

Fax, e-mail, or mail applications will not be accepted. For assistance or computer access, please visit your local Virginia Employment Office or contact our office jobs@dgs.virginia.gov or 804-786-3910.  

You will be provided a confirmation of receipt when your application has been successfully submitted. Applications will continue to be accepted until a suitable pool of candidates is received, but this position may be closed at any time after January 23, 2025. Please refer to the “Your Application” page in your account to check the status of your application for this position. Applicants in need of accommodation during the application and/or interview process may contact DGS at 804-786-3910 for assistance.    

Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire. DGS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

The selected candidate must also pass a fingerprint-based criminal background check and a DMV driving records check.

Applicants that indicate they have preferential hiring rights in the form of a yellow form or blue card must submit these to our office prior to the closing of the posting, in accordance with DHRM policy 1.30. Please note that only current and former employees of the Commonwealth of Virginia that will be or have been laid off are eligible for preferential hiring rights. 

The Virginia Department of General Services is an equal opportunity employer and a proud Virginia Values Veterans (V3) Certified employer. Individuals from minoritized groups, individuals with disabilities, veterans, and individuals with AmeriCorps, Peace Corps, and other national service experience are encouraged to apply.  

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. 

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process. 

Contact Information  

Name: DGS Human Resources  

Phone: 804-786-3910  

Email: jobs@dgs.virginia.gov