Title: DMV Law Enforcement Administrative Specialist, Position No. 01288
State Role Title: Admin and Office Spec III
Hiring Range: $45,000.00 - $51,750.00
Pay Band: 3
Agency: Department of Motor Vehicles
Location: R1 ENFORCEMENT & COMPLIANCE
Agency Website: www.dmv.virginia.gov
Recruitment Type: Agency Employee Only - A
Job Duties
The Virginia Department of Motor Vehicles (DMV) is looking to hire a Law Enforcement Administrative Specialist in the Operations Support Unit, Intake and Analysis work center!
The incumbent in this role will provide administrative support to DMV's Law Enforcement Division (LED) by assisting with activities related to reports, procurement, and other administrative functions; applying knowledge of programs, operations, and administrative policies and procedures; receiving and reviewing investigation requests, collecting and organizing incident related data, and forwarding incidents appropriately; reviewing and responding to internal LED requests; providing assistance to customers and citizens; and acting independently on behalf of LED where time is of the essence in meeting work deadlines and the mission of the office.
The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values. We live them!
Minimum Qualifications
• Working knowledge of DMV programs and operations; principles and practices of office management; and of business practices.
• Knowledge of the principles and practices of personnel administration, accounting, budgeting, and purchasing.
• Working knowledge of laws governing personal information and identity documents, the Code of Virginia pertaining to DMV related issues, vehicle sales and titling process, and DMV policies and procedures.
• Working skill in the use of office equipment and the personal computer, including word processing and spreadsheet software and database software.
• Demonstrated ability to provide high-quality customer service in an investigative environment; understand and apply federal and state laws, policies and procedures concerning privacy, confidentiality and disclosure of information.
• Demonstrated ability to interpret and apply policies and procedures; communicate effectively in speech and in writing, and interpret data to reach logical conclusions; make recommendations, work independently and deal courteously and tactfully with co-workers and the public.
Additional Considerations
N/A
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify.
All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable.
As a condition of employment, DMV will be alerted of any moving violation convictions, including suspension of license.
Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to assess your skills in the screening process properly. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Contact Information
Name: DMV Employment
Phone: (804) 367-0528
Email: employment@dmv.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.