Title: Cloud Engineer II

State Role Title: Info Technology Specialist III

Hiring Range: Up to $135,000

Pay Band: 6

Agency: Dept Behavioral Health/Develop

Location: Central Office

Agency Website: www.dbhds.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Behavioral Health and Developmental Services’ (DBHDS) Office of Information Services and Technology (IS&T) is seeking an experienced IT professional to serve as a Cloud Engineer II. The successful candidate will serve primarily as an Oracle Fusion Cloud ERP Developer, supporting the agency’s enterprise ERP platform through design, development, integration, and ongoing operational support. This position is responsible for building and maintaining Oracle Fusion ERP integrations, data loads, and reporting solutions that support critical business processes. In addition to Oracle ERP responsibilities, this position performs secondary Level 2 (L2) production support for AWS-hosted, in-house applications. This position works closely with business partners, ERP functional teams, developers, and senior engineers to deliver secure, scalable, and reliable solutions aligned with Commonwealth of Virginia and VITA standards.

Additional Responsibilities Include:
• Designing, developing, and maintaining integrations using Oracle Integration Cloud (OIC), including adapters, orchestrations, mappings, and error handling.
• Building, supporting, and troubleshooting integrations involving procurement systems and other 3rd party systems.
• Troubleshooting and resolving complex technical problems.
• Managing File-Based Data Import (FBDI) and HCM Data Loader (HDL) processes, including validation, troubleshooting, and reconciliation.
• Developing and supporting BI Publisher (BIP) and Oracle Transactional Business Intelligence (OTBI) reports.
• Providing Level 2 support for AWS-hosted applications, escalating to L3 as needed.
• Analyzing logs and metrics using AWS CloudWatch, CloudTrail, and X-Ray to diagnose and resolve issues.
• Collaborating with L3 developers on root-cause analysis and remediation of application defects.
• Support cloud infrastructure and services across AWS and OCI environments.
• Implementing automation using scripting languages (Python, shell) and infrastructure-as-code tools such as Terraform or CloudFormation.
• Maintaining dashboards, alerts, runbooks, and technical documentation.
• Participating in change management, testing cycles, patch validation, and deployment activities.

Minimum Qualifications

• Hands-on experience in Oracle Fusion Cloud with a deep understanding of its ERP system, modules and architecture.
• Experience with Oracle Fusion ERP development and integrations.
• Strong functional understanding of Oracle Fusion Cloud ERP (Financials, Procurement, EPM, SCM).
• Experience building, supporting, and troubleshooting integrations involving procurement systems and other 3rd party systems.
• Hands-on experience with Oracle Integration Cloud (OIC), designing inbound/outbound integrations, using REST, SOAP, FTP adapters and orchestration patterns.
• Ability to diagnose Failed integrations, FBDI import errors, BI Publisher report failures and OIC processing issues.
• Skills with SOAP/REST Web Services, OIC Integration Flows (ICS/OIC), JSON, XML, XSD, WSDL, API testing tools (Postman, SOAP UI)
• Experience with Oracle reporting tools such as BI Publisher (BIP) and OTBI.
• Strong SQL and PL/SQL skills for data analysis and troubleshooting.
• Working knowledge of AWS core services including EC2, S3, RDS, Lambda, VPC, and IAM (desired).
• Experience with cloud monitoring and observability tools such as AWS CloudWatch and CloudTrail (desired).
• Ability to read and troubleshoot application code written in Python or Node.js.
• Understanding of DevOps and CI/CD practices and tools.
• Strong analytical, problem-solving, communication, and collaboration skills.

Additional Considerations

• Experience supporting production cloud environments in a public-sector or regulated environment.
• Certified as an Oracle Cloud Infrastructure Application Integration Professional.
• Oracle Fusion ERP certifications, AWS Cloud Practitioner, and/or Associate-level certifications.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

For consideration, interested applicants must apply by completing the online application and/or submit a resume. However, emailed, faxed, and hand-delivered applications and/or resumes will not be accepted. Applications must be submitted by 11:55 p.m., on the listed closing date. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization, please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly.

For any technical assistance with the jobs.virginia.gov website, please contact applicantinquiry@dhrm.virginia.gov.

Contact Information

Name: ShaKiera Miles

Phone: N/A

Email: shakiera.miles@dbhds.virginia.gov - Inquiries Only/No Submissions, to include resumes.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.