Title: IT Business Analyst #00499

State Role Title: Info Technology Specialist II

Hiring Range: $85,000 - $95,000

Pay Band: 5

Agency: Dept of Emergency Management

Location: Dept of Emergency Management

Agency Website: https://www.vaemergency.gov/

Recruitment Type: General Public - G

Job Duties

The IT Business Analyst plays a vital role in supporting the Virginia Department of Emergency Management (VDEM) by bridging the gap between business needs and technical solutions. This position ensures that agency systems and processes are aligned with strategic goals through comprehensive data analysis, workflow evaluation, and active stakeholder engagement. By translating complex business requirements into actionable insights, the analyst helps drive effective system implementations and continuous process improvement.

Through collaboration with internal teams and external partners, the IT Business Analyst identifies inefficiencies, performs gap analyses, and recommends enhancements that optimize operations and support data-driven decision-making. The role is instrumental in documenting clear technical requirements, user stories, and acceptance criteria that guide development and testing efforts. Additionally, the analyst creates visual models—such as wireframes and process diagrams—to communicate proposed solutions and foster shared understanding among stakeholders.

This position also contributes to successful project execution by assisting with implementation, supporting user acceptance testing, and troubleshooting issues alongside developers and system administrators. By promoting cross-functional collaboration and knowledge sharing, the IT Business Analyst helps ensure consistency, efficiency, and innovation across VDEM’s technology landscape.

All VDEM employees are designated as essential personnel and may be required to work during emergency situations, such as inclement weather, and natural or man-made disasters/events. This may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in this Employee Work Profile/job description.

Minimum Qualifications

• Demonstrated ability to gather and document business requirements, analyze workflows, and support solution implementation.
• Proficiency with tools for process modeling and visualization (e.g., Visio, Lucidchart, Balsamiq).
• Strong analytical, organizational, and problem-solving skills with attention to detail.
• Effective communication and interpersonal skills, with the ability to collaborate across technical and non-technical teams.
• Familiarity with Microsoft 365 tools, including SharePoint, Teams, and Power Platform.
• Basic proficiency in data analysis tools such as Excel, Power BI, or SQL.

Additional Considerations

• Experience working in or with emergency management or public safety.
• Exposure to Agile, Scrum, or hybrid project methodologies and related tools (e.g., Jira, Azure DevOps).
• Familiarity with system testing practices and experience supporting user acceptance testing (UAT).
• Coursework or certification in business analysis (e.g., CBAP, CCBA, PMI-PBA) or related disciplines.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Applications will only be accepted on-line through the State Job website. Applications must include all work history and references. The decision to interview an applicant is solely based on the information provided in the application materials. Therefore, it is essential to provide enough information to make this assessment.
Employment is contingent upon satisfactory results of a fingerprint-based criminal history background check, Division of Motor Vehicle check, employment reference check, and E-Verify. The selected candidate must complete a State of Personal Economic Interests as a condition of employment, if applicable (Va. Code 2.2-3114). Other financial, credit, driving, or degree verification checks prior to employment may be required for certain positions. A one-year probationary period is required of all newly hired and re-hired Commonwealth of Virginia employees.
The salary for this position is negotiable up to the maximum hiring range listed in this posting. Offers will not be made outside of the hiring range. This is a restricted position due to the funding source.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply.
VDEM does not provide sponsorship to prospective or current employees. Applicants applying for a position with our agency must be legally authorized to work in the United States at the time of employment.

The Virginia Department of Emergency Management is an Equal Opportunity Employer.

Contact Information

Name: Human Resources

Phone: (804) 366-7942

Email: Recruitment@vdem.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.