Title: Career Navigator Apprentice

State Role Title: Admin and Office Spec III

Hiring Range: $38,375

Pay Band: 3

Agency: Department of Workforce Development and Advancement

Location: LYNCHBURG

Agency Website: https://www.virginiaworks.virginia.gov

Recruitment Type: General Public - G

Job Duties

This position is part of a Registered Apprenticeship (RA) Program, designed to prepare the employee to become a qualified Career Navigator through on-the-job training and related technical instruction. Duties include providing workforce services in alignment with the Wagner-Peyser (WP) and Workforce Innovation and Opportunity Act (WIOA) programs; building and maintaining strong relationships with employers; preparing, reviewing, and processing accurate job orders; matching and referring qualified job seekers to employment opportunities; marketing agency services effectively to employers and job seekers; conducting interviews to assess workforce needs and identifying training or support requirements; and providing referrals to employment, training, and supportive services.

On-the-job and related technical instruction will be provided in order to progress through the RA program.

Note: This position is designated as a mobile worker role and involves travel across the Commonwealth to deliver services to workforce centers. Overnight or extended travel may be required based on the business need.

Minimum Qualifications

Basic knowledge of employment interviewing techniques, employment and wage laws and guidelines, and office operations and etiquette. Strong customer service, oral and written communication, and computer skills (experience using Microsoft Office Professional and/or similar software). Ability to interact effectively with employers and the public; discuss, interpret and apply agency standards and procedures; conduct interviews and research; evaluate skill sets and needs; use web-based applications to enter data and conduct database searches; and adapt to changing priorities and workload.

Additional Considerations

Experience in human resources, community services, workforce services and/or training programs.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Department of Workforce Development and Advancement. Is an Equal Opportunity
Employer/Program, and a Virginia Values Veterans certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation.

Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted.
Applications are not accepted after the recruitment closing date.

Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. DWDA does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.

Consideration for an interview is based solely on the information within the application
(and/or resume).

You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed.

This website will provide a confirmation of receipt when the application is submitted for consideration.

For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone.
Auxiliary Aids and Services are available upon request to individuals with disabilities.
Applicants needing accommodations should contact the Human Resource office for additional information.

The DWDA does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US.
NOTICE: DWDA will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Contact Information

Name: Human Resources

Phone: 804-486-2500

Email: No emailed applications will be accepted

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.