Title: NSUFA075 Senior Associate Director, Residential Experience (Housing & Residence Life)
State Role Title: Admin - Assistant Professor
Hiring Range: $75,000 - $78,000
Pay Band: 5
Agency: Norfolk State University
Location: Norfolk State University
Agency Website: www.nsu.edu
Recruitment Type: General Public - G
Job Duties
The Senior Associate Director for the Residential Experience advances the mission of Housing and Residence Life by providing strategic leadership for a cohesive, intentional, and high-impact residential experience from move-in through move-out. This role ensures that the residential environment is safe, educationally purposeful, student-centered, and aligned with the department’s residential curriculum, retention goals, and institutional priorities.
The Senior Associate Director for the Residential Experience provides comprehensive oversight of the student residential journey, ensuring meaningful engagement, learning, and belonging throughout the academic year. This position leads large-scale programming, staff training and development, budgeting, assessment, and storytelling efforts while cultivating intentional learning experiences that increase student touchpoints and demonstrate the impact of the residential experience. Additionally, the role provides strategic oversight and guidance to Housing Operations by supporting best practices, audits, and operational processes across the full housing lifecycle
Minimum Qualifications
Knowledge
• Comprehensive understanding of residential education models, residential curriculum frameworks, and student development theory. Knowledge of large-scale program planning, budgeting, and resource allocation. Familiarity with assessment practices, learning outcomes, and data-informed decision-making. Understanding housing operations processes, including assignments, occupancy management, audits, and compliance. Awareness of best practices in staff supervision, professional development, and organizational leadership. Knowledge of risk management, campus safety, and student support systems within residential environments
Skills
• Ability to design, implement, and assess a comprehensive residential experience from move-in to move-out. Strong leadership skills in planning and executing large-scale programs, trainings, and departmental initiatives. Budget management and fiscal oversight skills, including forecasting and responsible stewardship of resources. Capacity to lead, mentor, and professionally develop mid-level and entry-level staff. Effective communication skills, including the ability to translate data into compelling narratives that demonstrate impact. Strategic planning and project management skills across multiple functional areas. Collaborative leadership skills to partner with campus stakeholders and operational teams
Abilities
• Ability to align programming, learning experiences, and staff work with a residential curriculum and institutional goals. Ability to increase intentional student touchpoints and foster inclusive, engaging residential communities. Ability to analyze data, assess outcomes, and use findings to improve the residential experience. Ability to provide strategic guidance and oversight to housing operations, including advising on best practices, audits, and operational workflows. Ability to manage complexity, prioritize competing initiatives, and lead during high-impact periods such as move-in and move-out. Ability to inspire teams, model excellence, and drive a culture of accountability, learning, and continuous improvement
Additional Considerations
Education
• Bachelor’s degree from an accredited institution is required.
• Master’s degree in Higher Education, Student Affairs, College Student Personnel, Educational Leadership, or a related field is required.
• Consideration may be given to candidates currently enrolled in a master’s degree program who possess significant and progressive professional experience as outlined below.
Experience
• A minimum of 7 or more years of progressively responsible experience in Housing and Residence Life, including both entry-level and leadership roles.
• Demonstrated experience overseeing or contributing to the residential experience, including student engagement, residential programming, and staff training.
• Proven track record of planning and executing large-scale programs and trainings, including curriculum-based or learning-centered initiatives.
• Experience supervising, training, and professionally developing professional and/or graduate staff.
• Experience working in a public higher education institution, with prior experience at a public HBCU strongly preferred.
Licensure/Certification
• No licensure or certification required for entry into the position.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or resumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.
Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to university employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-Verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.
EEO Statement
NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities and veterans to apply.
Contact Information
Name: Jamillah Currence
Phone: 757.823.8764
Email: noemail@virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.