Title: IT Systems Analyst (Wage) - #WWRH2014

State Role Title: Info Technology Specialist II

Hiring Range: Salary up to $40/hour commensurate with experience

Pay Band: 5

Agency: Dept for Aging & Rehab Svcs

Location: Wilson Wkfc Rehab Ctn

Agency Website: https://www.wwrc.virginia.gov

Recruitment Type: General Public - G

“Ready to make an impact? Join us as an IT Systems Analyst and take the lead in securing, optimizing, and supporting critical technology systems. From vulnerability testing to compliance and end-user support, you’ll be at the heart of building reliable, secure solutions that power our mission.”

Job Duties:

"Telework for this position is limited in accordance with the Commonwealth’s telework policy. The selected candidate must report in person to the WWRC Fishersville Office in Augusta County for a minimum of six months without exception. This is a wage (part-time) position, averaging 35 hours per week and not exceeding 1,500 hours within the employment year. Please note: this position does not include health insurance, retirement benefits, or paid leave."

The Information Technology Division (ITD) provides information technology services to functional programs of the Department for Aging and Rehabilitative Services (DARS). In addition, via memorandum of agreement (MOA), ITD provides technology services to the Disability Services Agencies (DSA), which include the Wilson Workforce and Rehabilitation Center (WWRC), Department for the Blind and Vision Impaired (DBVI), the Virginia Rehabilitation Center for the Blind and Vision Impaired (VRCBVI), the Department for the Deaf and Hard of Hearing (VDDHH), and the Virginia Board for People with Disabilities (VBPD). These technology services are provided in support of the DSA’s strategic goals, objectives and initiatives. These services include Applications Development and Management, Engineering Technology and Infrastructure Support, and VITA and Cloud Technologies Support.

We are seeking an IT Systems Analyst (Wage) to create IT systems applications documentation and procedures on legacy and new system applications, perform system application vulnerability testing, perform systems applications auditing and remediation duties for Audit purposes, and provide infrastructure support for end users. In addition, this position will ensure compliance with the Virginia Information Technology Agency (VITA) and DARS standards, policies, and guidelines and ensure compliance with all applicable state and federal statues governing the collection and security of DARS data.

Key Responsibilities:

• IT Systems and Applications Analysis and Design: Analyze business requirements and design IT systems and applications to deliver efficient, secure, and scalable technology solutions. 
• IT Systems and Applications Implementation and Maintenance: Implement and maintain IT systems and applications to ensure optimal performance, reliability, and alignment with business needs. 
• IT Systems and Applications Documentation and Training: Develop and maintain clear documentation and provide effective training to ensure users and teams can efficiently operate and support IT systems and applications.

Other duties and/or special projects as assigned.
Completes duties and/or projects as needed or directed by supervisor.

Minimum Qualifications:

The ideal candidate will have:

Knowledge/Experience:

• Training in Information Systems, Information Technology, Computer Science, a Computer Science related field, or equivalent experience with HTML, CSS, JavaScript, VB.NET, C#, ASP.NET, Source Control, Visual Studio, SQL Server Database. 
• Experience with current versions of Windows operating systems. 
• Experience in end-user hardware support including desktops, laptops, tablets, printers, web cameras, mobile phones/devices, etc. 
• Experience in end-user software support such as Microsoft Office products, web browsers, Teams, Zoom, etc. 
• Experience with Software Development Life Cycle (SDLC). 
• Experience with multiple Reporting Tools. 
• Experience with managing, troubleshooting, and testing applications and IT systems. 
• Experience communicating with end users and stakeholders.  
• Experience with creating IT documentation.

Skills/Abilities:

• Excellent verbal and written communication skills. 
• Ability to work independently as well as in a team environment to build solutions. 
• Ability to handle multiple assignments and priorities.
  
  

Additional Considerations:

• Experience with full-stack development (e.g. BootStrap, Jquery, C#, ASP.NET MVC, ASP.NET CORE, WEB API, Web Services, IIS, Crystal Reports, Active Reports, Power BI, Telerik Controls, TFS, Wireframe).
• Familiarity with the Commonwealth of Virginia Security and Risk Management and NIST Security Standards (e.g. SEC 530).
• Experience with Modern Programming Techniques and Tools.
• Experience with Document Imaging (e.g. Docfinity).
• Experience with Power Shell.
• Experience with Software vulnerability analysis.
• Experience with Sharepoint.
• Experience with Wireframe (e.g. Balsamiq).
• Experience with Accessibility Standards (e.g. 508 and WCAG) and tools (e.g. JAWS).
• Experience with DevOps.
• Experience with creating, managing, and troubleshooting LAN, WAN, wireless, broadband, and voice technologies (switches, routers, firewalls, wireless access points, VOIP and analog phones, and network cabling).

Special Instructions

• This has been designated a sensitive position under Va. Code § 2.2-1201.1.
• A fingerprint-based criminal history check will be required of the finalist candidate.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Contact recruitment@dars.virginia.gov for assistance.

Minorities, Individuals with disabilities, Veterans, AmeriCorps, Peace Corps, and other National Service Alumni are encouraged to apply.

To Apply:

Equal Opportunity Employer State applications will only be accepted as submitted online by 11:55 p.m. on the closing date through the Commonwealth of Virginia’s New Recruitment Management System. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. PageUp will provide you with confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information:

Name: Human Resources

Email: Recruitment@dars.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.