Title: Senior Business Systems Analyst
State Role Title: Info Technology Specialist II
Hiring Range: Commensurate with Experience
Pay Band: 5
Agency: Department of Taxation
Location: Department of Taxation
Agency Website: https://www.tax.virginia.gov/work-with-us
Recruitment Type: General Public - G
Job Duties
Join Virginia Tax as a Senior Business Systems Analyst and help shape the future of tax administration in the Commonwealth!
Are you ready to make a meaningful impact? Virginia Tax is seeking a Senior Business Systems Analyst to lead transformative initiatives that enhance agency operations and improve services for millions of taxpayers. In this role, you’ll bridge the gap between business needs and technology solutions—driving innovation through systems analysis, design, and business process re-engineering.
As part of a dynamic team, you’ll work in a complex, highly integrated application environment that is critical to the agency, taxpayers, and the Commonwealth. You’ll collaborate with business and technical experts to define requirements, design solutions, and ensure systems meet the needs of both Virginia’s citizens and its government.
This is your opportunity to:
Lead projects that improve efficiency and validate system functionality.
Solve complex challenges by offering alternative solutions and expert guidance.
Partner with IT and business teams to deliver solutions that enhance customer service and operational performance.
If you’re passionate about leveraging technology to drive business success and thrive in a collaborative, fast-paced environment, we want you on our team!
The position is located at our Main Street Centre location in Richmond, Virginia and has a hybrid schedule consisting of 3 days in the office (Tuesday, Wednesday, Thursday) and 2 days teleworking (Monday and Friday).
The anticipated hiring salary is commensurate with experience up to $92,000
As a member of the Virginia Tax team, you can expect additional benefits such as:
• Job stability and quality of life! Enjoy your work/life balance with flexible schedule options and up to two days of telework per week.
• 12 Paid State holidays on top of vacation, sick, volunteer, and personal leave!
• Comprehensive and affordable health benefits.
• Got student loans? You may be eligible for the Public Service Loan Forgiveness program.
• Participation in the Virginia Retirement System, VA 457 Deferred Comp, and more.
At Virginia Tax…
We are dedicated, resourceful individuals who strive to exceed our customers’ expectations. Not only do we serve the public, we are the public. We are a part of a community that cares about and celebrates each other, who promote opportunities for growth within a stable environment, and support a healthy work-life balance.
What we do matters. So do you.
Minimum Qualifications
Ability to lead functional reviews, manage Change Management requests, and facilitate training for end-users and internal teams
Proven ability to translate complex business needs into General Systems Design (GSD) documents, including detailed business rules and functional specifications
Experience conducting needs assessments to identify deficiencies and recommending optimizations to reduce costs or meet legal or policy requirements
Ability to communicate effectively, both orally and in writing
Ability to facilitate meetings and maintain effective working relationships
Ability to perform systems analysis, project planning, and project management activities to design solutions to complex business problems
Proficiency in Microsoft Office Suite, with an emphasis on creating professional functional design documents in Word and managing data in Excel
Additional Considerations
Proficiency in SQL for data research and experience managing documentation/version control within Git on Azure DevOps
Ability to design test plans, scenarios, and scripts. Must be comfortable executing tests, documenting defects, and performing retests to ensure business requirements are met. Experience in evaluating test results to make final "Go/No-Go" recommendations for production releases
Advanced knowledge, skill and ability in areas such as computer science, accounting, or related fields
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
All Virginia Department of Taxation employees must be current with filing their Virginia state tax returns ensuring they were filed in compliance with established laws, rules and regulations.
Selected candidate(s) will be required to consent to and successfully pass a background investigation which includes fingerprint-based criminal history, tax compliance, and DMV driving record (if applicable) checks.
The selected candidate will be prohibited from performing tax or accounting services for compensation during or outside business hours.
Virginia Tax is an equal opportunity employer that values diversity in the workforce. All qualified applicants are afforded equal opportunities without regard to race, sex, color, national or ethnic origin, religion, genetics, age, veteran status, political affiliation, or disability.
Reasonable accommodations are available to applicants with disabilities, if requested, during the application and/or interview process. If accommodations are needed, please contact Human Resources at (804) 786-3610.
Virginia Tax participates in E-verify.
Consideration for an interview is based solely on the information within the application.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Contact Information
Name: Virginia Tax Talent Acquisition Team
Phone: 804-786-3608
Email: hroffice@tax.virginia.gov