Title: Director of Organized Retail Crime and Consumer Education
State Role Title: Director of Organized Retail Crime and Consumer Education
Hiring Range: Commensurate with Experience
Pay Band: UG
Agency: Attorney General & Dept of Law
Location: Office of the Attorney General
Agency Website:
Recruitment Type: General Public - G
Job Duties
Chief Objective:
The Office of the Attorney General is seeking a Director to lead a statewide initiative focused on combating organized retail crime, including the trafficking of stolen goods, related fraud schemes, and threats to consumer protection. The Director serves in a pivotal leadership role within the Office of the Attorney General’s Executive Division, specifically in the Programs and Outreach Section.
This position is responsible for overseeing the initiative’s operational framework and strategically directing resources to support intelligence sharing, multi-agency collaboration, and the development of systems that disrupt organized retail theft and associated criminal enterprises. The Director plays a critical role in building and expanding capacity to identify trafficking patterns, protect consumers from fraud and unsafe goods, and strengthen partnerships with law enforcement, retailers, and other stakeholders. As a strategic leader, the Director establishes the foundation for long-term success through effective operational management, thoughtful resource allocation, and a focused commitment to public safety and consumer protection.
Work Tasks and Duties:
● The Director ensures that the program's operational framework is robust and capable of adapting to the evolving landscape of organized retail theft. This involves a strategic evaluation of operational practices to identify and implement improvements that can support the initiative's objectives effectively.
● A significant part of the Director's role involves streamlining internal processes and embracing technological advancements to enhance productivity. By identifying inefficiencies and implementing solutions, the Director aims to improve workflow and operational effectiveness continuously by leading a team of ORC Specialists and ORC Outreach Coordinators.
● The Director oversees the development and execution of various engagements. This encompasses organizing press releases, coordinating arrest announcements, facilitating training sessions, and conducting intelligence sharing meetings to strengthen partnerships and enhance the collective response to organized retail theft.
● The Director's position is one that demands a strategic vision, exceptional leadership qualities, and a proactive approach to operational management. Success in this role is measured by the ability to create a dynamic operational environment capable of addressing the challenges of organized retail theft, alongside improving internal efficiencies, and fostering strong stakeholder relationships.
Minimum Qualifications
Candidates must demonstrate excellent verbal and written communication skills.
Candidates should have demonstrated computer proficiency with word processing (Microsoft products preferred).
Additional Considerations
A related undergraduate degree; or equivalent experience.
Special Instructions
Kindly utilize the Virginia Jobs website (https://www.jobs.virginia.gov) to submit your application. Applications sent to the Recruitment email address will not be reviewed for the hiring process. We do not entertain phone calls or emails inquiring about application status; instead, please login to the PageUp/RMS system for updates on your application's status.
Contact Information
Name: OAG Recruitment
Phone: 804-786-2071
Email: recruitment@oag.state.va.us
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.