Title: Education Experience Coordinator

State Role Title: PR & Mktg Spec III

Hiring Range: Commensurate with experience

Pay Band: 4

Agency: The Science Museum of Virginia

Location: Broad Street Station

Agency Website: https://smv.org/

Recruitment Type: General Public - G

Job Duties

Do you have a knack for getting groups to work together toward a common goal? Are you hard to rattle, even when something doesn’t go as planned? Do you appreciate the importance of minute details? Does a planning spreadsheet give you goosebumps? If so, keep reading.

Throughout the year, the Science Museum of Virginia takes the discovery and turns it up a notch with special events that are so awesome, they bring the community together and are often a guest’s introduction to the Science Museum. But these events don’t just happen. They are carefully planned, managed and executed. And we’re looking for a special person to coordinate these events. Someone who is ready to make an impact on some of the Science Museum’s largest undertakings each year.

From monthly Science After Dark events and annual festivals, to decades-long traditions and pilot programs, the Science Museum Events Coordinator will be the programmatic and project management lead for Science Museum events. As part of the Education team, you will develop events with a keen focus on programming designed to engage guests and create experiences that encourage curiosity and discovery. You will manage the nuts and bolts that lead to great events including event contracts and budgets, scheduling, procurement, staffing and volunteer support, and interdepartmental communication. And because a good scientist always records results, you will establish and track goals for events with an eye toward audience growth, particularly with audiences that are not regularly attending public programs. Your event planning skills will also be on display for internal Science Museum events. Working with our culture committee, you’ll help plan events for staff to celebrate, recharge, learn and play together. This position is Monday–Friday position with frequent evenings, weekends, and holidays required.

Long story short, if you enjoy helping people create memories while learning something new, love STEM and are a rockstar planner, then we want to hear from you. Interested candidates must apply at www.jobs.virginia.gov

Benefits

The position offers a competitive benefits package including medical, dental, vision, FSA, HRA, HSA, life insurance, 457 and pension plan, short and long-term disability and employee assistance program. The Science Museum has a generous paid time off policy, including vacation leave, four days family & personal leave, eight sick days per year and 13 paid holidays.

Minimum Qualifications

The ideal candidate will have a minimum of three years of customer service and/or supervisory experience, preferably in a museum, science center, or similar environment with progressive responsibility. Demonstrated supervisory and project management experience including the ability to manage, motivate, and oversee volunteers and paid staff, as well as develop, implement, and evaluate programs with budget and personnel management responsibilities.

Candidates must possess strong time-management, communication, and negotiation skills, with the ability to coordinate admissions operations, oversee event-related services, troubleshoot issues in a fast-paced environment, and manage multiple projects while meeting deadlines. Event management experience and knowledge of event best practices are essential.

Working knowledge of PC software, including G-Suite, Ticketure, and multi-line phone systems along with familiarity with basic A/V equipment for presentations and state safety procedures and protocols. The ability to confidently give tours and present to large groups is essential, as is a demonstrated commitment to delivering superior guest service while working effectively with children, families, adults, colleagues, and external partners.

Additional Considerations

Experience in informal education, community engagement, or marketing is a plus. Familiarity with the state procurement system and eVA is a plus. Bilingual proficiency in English and Spanish is plus.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Science Museum of Virginia will accept ONLY online applications for all Science Museum employment opportunities. To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (RMS) employment site no later than 11:55 p.m. on the closing date listed. If the position is an open until filled recruitment; the position will remain open for a minimum of 5 workdays or until the position is filled. Each application is reviewed for documentation that shows the applicant meets the minimum and additional qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided on the application; therefore, it is essential to provide detailed information. Submitting an application lacking in detail, may impact your interview eligibility. The RMS website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position. Multiple positions may be filled from this recruitment within 90 days of the closing date. Computers are available for applying for jobs in public libraries and the Virginia Employment Commission offices.

The Science Museum seeks motivated people of all backgrounds. We value diversity of cultures, races and ethnicities, gender expressions, and abilities. Reasonable accommodations are available upon request.

As a V3 (Virginia Values Veterans) employer the Science Museum Welcomes Veterans to apply! We provide hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application or resume.

Selected candidate(s) must successfully pass a criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.

The Science Museum will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Contact Information

Name: Human Resources

Phone: ‪804.372.3766‬

Email: hr@smv.org

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.